**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Cant login to game (connection problem only my mcoc) android

Red warning always show up

Comments

  • I'm having the same problem.
  • Hey guys, I'm sorry to hear you're unable to access the game. In an effort to resolve this issue, I recommend trying the troubleshooting steps below.

    - Android Troubleshooting
    - iOS Troubleshooting

    There are many devices capable of running the game and there are many different factors which can cause issues like this to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about loading and connection issues, we created the dedicated threads below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
This discussion has been closed.