connection issue?

ericolor · June 2020

I can't log-in the game now.

Kabam Porthos · June 2020

Hey ericolor, I'm sorry to hear you're unable to access the game.

Firstly, please ensure your device meets the minimum Operating System requirements, located HERE. If it does, I recommend trying the troubleshooting steps below in an effort to resolve this issue.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread

The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.

connection issue?

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