Why am I not able to login?

Hey guys, I'm sorry to hear you're unable to access the game after installing the latest update and I understand it can be really frustrating when something like this occurs.

If you haven't already, I recommend trying the troubleshooting steps below in an effort to resolve this issue.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

The reports we receive in those threads are used to help us identify areas where we can make future improvements to the game.

Thank you very much in advance for your help!