Can't enter the game (player from China)
I am a player in China. Starting at around 3 AM EDT July 16th, I was unable to enter the game with either Wifi or cellular. There is an icon of a bad connection at the right bottom corner of the login screen before the system informs me that there's a "problem connecting to network" preventing successful login. However, all my other games run perfectly well as unaffected, and my network is proven to be perfectly fine when I do other things on a computer. PLEASE solve this problem so that I can be back in the game.
Also, when I had access to the game before the problem arose, I always had a problem when doing incursions. Every time when a zone is completed I would make a decision with my teammate about whether to start a new zone or to conclude. But every time I was stuck at the decision-making step until I quitted the app and relaunched.
I have posted the following information in the IOS problem thread, just putting it here for your convenience:
In-Game Name: Wanderer James
Device and Model: iPhone 7 plus
Device Operating System: IOS 13.5.1
Cellular or WiFi: The issue happens when using both Wifi and cellular data. The carrier of my cellular is Chinaunicom
Game Version Installed: 27.2.0
Game Mode: problem in logging in to the game and during incursions