Can't enter the game (player from China)
WandererJames
Member Posts: 9 ★
I am a player in China. Starting at around 3 AM EDT July 16th, I was unable to enter the game with either Wifi or cellular. There is an icon of a bad connection at the right bottom corner of the login screen before the system informs me that there's a "problem connecting to network" preventing successful login. However, all my other games run perfectly well as unaffected, and my network is proven to be perfectly fine when I do other things on a computer. PLEASE solve this problem so that I can be back in the game.
Also, when I had access to the game before the problem arose, I always had a problem when doing incursions. Every time when a zone is completed I would make a decision with my teammate about whether to start a new zone or to conclude. But every time I was stuck at the decision-making step until I quitted the app and relaunched.
I have posted the following information in the IOS problem thread, just putting it here for your convenience:
In-Game Name: Wanderer James
Device and Model: iPhone 7 plus
Device Operating System: IOS 13.5.1
Cellular or WiFi: The issue happens when using both Wifi and cellular data. The carrier of my cellular is Chinaunicom
Game Version Installed: 27.2.0
Game Mode: problem in logging in to the game and during incursions
Also, when I had access to the game before the problem arose, I always had a problem when doing incursions. Every time when a zone is completed I would make a decision with my teammate about whether to start a new zone or to conclude. But every time I was stuck at the decision-making step until I quitted the app and relaunched.
I have posted the following information in the IOS problem thread, just putting it here for your convenience:
In-Game Name: Wanderer James
Device and Model: iPhone 7 plus
Device Operating System: IOS 13.5.1
Cellular or WiFi: The issue happens when using both Wifi and cellular data. The carrier of my cellular is Chinaunicom
Game Version Installed: 27.2.0
Game Mode: problem in logging in to the game and during incursions
2
Comments
also here is what the login screen shows
Same
Best regards
As I understand NetEase is the partner in China, why no response as well?
Can we just get a clear answer on if the game is completely turned off for China region players, please? Hundreds of alliances are being affected, again, and there's no answer from kabam.
To continue playing this game as is, it's going to cost me 100 bucks for a better VPN. Since I'm free to play, I don't see this as any difference from buying units. Don't want to do it.
https://youtu.be/rhAqCFtzB1c
GIVE US A RESPONSE, PLEASE, STOP CLOSING THE THREADS! Some people here are not free to play, and our time and money investment is being wasted. Don't go silent, we need to know what's happening! All of us, I suppose, have alliances here, in which we can't do anything and probably going to lose them cause of that. Is that your servers? Or Chinese government messing with the firewall?
MCOC Android in China has domestic server for a long time, and Netease/Kabam didn't do the same thing for iOS. This doesn't make sense right? IMO Netease is playing fire for sure.
Apparently Mcoc cannot log in into China network.
Can you guys follow this up and resolve this please? Running Map 7 day 5 here...not the best delay.
Thanks.
PM me in LINE if you want details.
after all they never bother to fix incursion for cn players.
and it seems the problem is not limited to cn players , some indian players are affected ,too.
all the money they got from july 4th can't be spent on better servers , huh?
but that's not the point, isn't it?