I can’t log into the game

ElsaMLP

What should I do? This is the first time (in a long while) this happened to me. I’m stuck in hulk’s face

Comments

Gardener

Just discconect and go back in

Kabam Porthos

Hey @ElsaMLP, I'm sorry to hear you're unable to access the game.

Firstly, you should try closing and reopening the app to see if that helps. If not, I recommend going through the troubleshooting steps below in an effort to resolve this issue.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

The reports we receive in those threads help us to make future improvements to the game so thank you in advance for your contribution.

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