Can not receive the reward from Cavalier 3.1 Jubilee

when me kill Jubilee. popup of AQ show me
Make it to the reward page of aq
and making me unable to receive the reward from Cavalier 3.1( Jubilee)

I'm trying to restart a new game or play again But nothing has changed

I will try to play again

Comments

pumcorona

In-Game Name: Pumcorona
Device and Model: Galaxy S7
Device Operating System: last
Cellular or WiFi: both
Game Version Installed: -
Game Mode: Event Quests
Description of the Issue: Missing items

Notsavage19

Are you sure you didn't get the 100 5* shards?

Terra

That text font hurts my eyes.
Maybe the rewarded items went into your inventory/stash before you noticed it?

pumcorona

That text font hurts my eyes.
Maybe the rewarded items went into your inventory/stash before you noticed it?

thank.

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