Stuck at loading screen

Can someone help and teach me how to fix it? I have reinstalled the game too but it doesn’t fix my problem. I can still play the game last night but today... i am stuck at loading screen where you can see jabari and centurion pic. Usually there would be a notif said i am sign in the game with my id but today, landing on the screen without any notif and endlessly loading time with lost connection symbol...

Comments

unoobmepro

Happens with me sometimes, try rebooting your phone then open it, worked for me.

Dartz_Magician

Happens with me sometimes, try rebooting your phone then open it, worked for me.

I have restarted my phone and nothing change bro... really depressing me... i asked my friend who play in his android phone and nothing like this happen on him 😢

Kabam Porthos

Hey @Dartz_Magician, I'm sorry to hear you're unable to access the game. In an effort to resolve this issue, I recommend going through the relevant troubleshooting steps below.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share the requested information in the lag and performance issues thread for either iOS or Android, depending on what kind of device you have.

Thanks!