Game crashing

Schrodey86Schrodey86 Member Posts: 23 ★
edited June 2021 in Bugs and Known Issues
My last post was closed before I could get any answers.

Can my phone be the cause of the game constantly crashing? Can only stay logged in for a couple of minutes.

Never had this problem before. Doesn't look as though it's a problem that's happening for anyone else on the forum. So I'm thinking it's probably not a bug and more something to do with my new phone.

Just looking for some advice off other players, if anyone else has had this problem in the past.
Post edited by Kabam Zanzibar on

Comments

  • Santa_PsycheSanta_Psyche Member Posts: 150 ★
    Yes,the game crashes even now. I just deal with it.I mean there's nothing u can actually do :/
  • Schrodey86Schrodey86 Member Posts: 23 ★
    Its so bad I actually can't even play it. I can only stay on the game for 1 or 2 minutes before it crashes.
    I'm thinking it's this phone
  • ErosenseiogErosenseiog Member Posts: 287 ★
    Schrodey86 said:

    My last post was closed before I could get any answers.

    Can my phone be the cause of the game constantly crashing? Can only stay logged in for a couple of minutes.

    Never had this problem before. Doesn't look as though it's a problem that's happening for anyone else on the forum. So I'm thinking it's probably not a bug and more something to do with my new phone.

    Just looking for some advice off other players, if anyone else has had this problem in the past.

    I am on the same boat. Never had this problem before this EQ. Now its so bad that I haven’t even completed a single path of UN/Cav eq.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, crashes can happen due to a wide number of things. They can indeed occur because of a device issue. They can also happen because of a network error or even something on our end, the list really is endless.

    To help us keep track of everyone's feedback about crashes, we created the dedicated threads below.

    - Android Lag and Performance Issues Thread
    - iOS Lag and Performance Issues Thread

    If you haven't already, please share your feedback in whichever of those threads is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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