Game crashing

My last post was closed before I could get any answers.

Can my phone be the cause of the game constantly crashing? Can only stay logged in for a couple of minutes.

Never had this problem before. Doesn't look as though it's a problem that's happening for anyone else on the forum. So I'm thinking it's probably not a bug and more something to do with my new phone.

Just looking for some advice off other players, if anyone else has had this problem in the past.

Comments

Santa_Psyche

Yes,the game crashes even now. I just deal with it.I mean there's nothing u can actually do

Schrodey86

Its so bad I actually can't even play it. I can only stay on the game for 1 or 2 minutes before it crashes.
I'm thinking it's this phone

Erosenseiog

My last post was closed before I could get any answers.

Can my phone be the cause of the game constantly crashing? Can only stay logged in for a couple of minutes.

Never had this problem before. Doesn't look as though it's a problem that's happening for anyone else on the forum. So I'm thinking it's probably not a bug and more something to do with my new phone.

Just looking for some advice off other players, if anyone else has had this problem in the past.

I am on the same boat. Never had this problem before this EQ. Now its so bad that I haven’t even completed a single path of UN/Cav eq.

Kabam Porthos

Hey guys, crashes can happen due to a wide number of things. They can indeed occur because of a device issue. They can also happen because of a network error or even something on our end, the list really is endless.

To help us keep track of everyone's feedback about crashes, we created the dedicated threads below.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

If you haven't already, please share your feedback in whichever of those threads is relevant to you by providing the details outlined in our Bug Report Template.

Thank you very much in advance for your help!