ISO from arena milestones - need a definitive answer from Kabam

TheDadManTheDadMan Member Posts: 57
Summoners,

I created this post end of June - https://forums.playcontestofchampions.com/en/discussion/271057/iso-missing-from-featured-arena#latest

This is very confusing as I get different answers from different summoners. My own experience also varied in different scenarios.

Case 1: Before arena rework, we used to get a full dupe from the featured 4* arena (iso, gold, shards). So post rework, my expectation was it should give us a full dupe from the featured arena milestone rewards as well. Unfortunately I assumed thats the case and never checked my inventory to confirm till I did the overseer arena and found that there weren't any iso. Thus created the forum post (link above). In that post, someone confirmed that you don't get isos from the milestone dupe. Just sig levels. Which is frustrating.

Case 2; Take a look at this forum post - https://forums.playcontestofchampions.com/en/discussion/comment/1830340

Similar topic and the interesting part is, a Kabam mod actually asked the poster to open a support ticket so that it can be investigated.

Case 3: There was a bug in the Shang-Chi arena milestone which gave incorrect sig levels. So some time later Kabam sent a Shangchi to our inbox. When we claimed that champ, it was treated as a full dupe (sig levels, iso, shards)

Case 4: The current reworked champ arena milestones give full dupe. Check screenshot below -



So now my question to Kabam -
  • What is the correct outcome here? Should we get a full dupe from milestones or not?
  • If NOT, then my question is why not? We got full dupe from previous 4* featured arena. Why take that away from us?
  • If YES, then please fix this ASAP as its a good source of ISOs and also are we going to get compensation for all those milestones that didn't give us the correct rewards?
Please let us know.

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