Issue

Hey guys, is anyone else experiencing this? Whenever I’m trying to go on the game, it just keeps me on the same loading screen for ages. I’ve tried deleting the game and shutting and reopening my Phone, but it won’t work. Any support?

Comments

Colinwhitworth69

Working normal for me. What’s the device?

2StarKing

Besides reinstalling the game you may need to clear your cache.

Kabam Porthos

Hey @ThatOneSaviour, I'm sorry to hear you're unable to access the game. If you haven't already, I recommend going through the relevant troubleshooting steps below in an effort to resolve this issue.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.