Uncollected player here, running Android 11 on an Oppo Find X2 Lite. Can't see the shards in the objective milestones, and don't have access to the crystals at all.
My uncollected account has enough shards to buy 3 crystals but I can not see the shard image or the actual crystals in the 3rd tab below sinister crystals. But my low level account has enough to buy 2, the shard image shows and the crystals are showing up in the 3rd tab. Same phone, latest version of game just different accounts and rank. From what I am reading it seems to be only certain rank like uncollected etc. Hope this gets sorted.
EDIT, reinstalled game, cleared cache, logged out of WiFi logged into mobile network and out , tried everything I could think of. Still the same, not showing up for uncollected account.
Hello I have the same problem, my Anthropomorphic Crystal doesn't show up in my crystal tab. I restarted the phone and nothing, didn't fixed the issue. I am also Thronebreaker. I need help @Kabam Miike please fix this soon. Thank you
I'll add my name to the list as well. 4 accounts, 1 TB and 3 Cav. Cav accounts are fine, bugged/not showing up on TB account. iOS iphone SE2 for the record.
I am having the same issue. Tried 2 devises, uninstalled and reinstalled the game, but the issue persists. I'm also uncollected and the crystal and shards don't show up in my game
So it’s specific to my account not the software version. Logged into my main and sub account on the same phone. On 1 the crystal shows, on my main account the crystal is missing.
Dude, what are you doing, just take the screenshot
Simple, it’s my work phone and I don’t want game screenshots on it. Plus I wanted to show its the exact same device.
Hey everyone, passed on the details from those who provided them so the team can look into this further. We'll keep everyone updates once we have new info to share on this.
Same here. In game name Anthropodus. Uninstalled the game and reinstalled and crystal is not showing up on main account bit it shows up on my alt new account
Glad I’m not the only one. I’ve tried restarting and reinstalling yet nothing changes. Still missing the gmfh_anthropomorphic reward tab. The reward icon is also not showing up.
Hey there, we implemented a fix that should have resolved the issue now. Would anyone be able to tell me if they are still seeing the issue after restarting?
Hey there, we implemented a fix that should have resolved the issue now. Would anyone be able to tell me if they are still seeing the issue after restarting?
Still happening on my main account. I play on two different devices (iPhone 7 Plus and iPad Pro), both of which have this issue on my main account. My second account is still good.
Comments
I have same problem.
But my low level account has enough to buy 2, the shard image shows and the crystals are showing up in the 3rd tab.
Same phone, latest version of game just different accounts and rank.
From what I am reading it seems to be only certain rank like uncollected etc.
Hope this gets sorted.
EDIT,
reinstalled game, cleared cache, logged out of WiFi logged into mobile network and out , tried everything I could think of. Still the same, not showing up for uncollected account.
Missing the crystal.
Thronbreaker, iPadOS 15.1
Not able to see the crystal, and the shards are missing their picture..
Uncollected.
Tried reinstalling the game several times but doesn't work anyhow.
Come on guys, @Kabam Porthos @Kabam Lyra @Kabam Miike please do something....
I have the same problem, my Anthropomorphic Crystal doesn't show up in my crystal tab.
I restarted the phone and nothing, didn't fixed the issue.
I am also Thronebreaker.
I need help @Kabam Miike please fix this soon. Thank you
Still not fixed
I've apparently collected 16k shards in the Solo quests, but no crystal available to use them on.
I quit and relaunched on both devices.