**Known AQ Bug**
We are aware that some alliances encountered a bug during this last AQ that would not allow them to start maps on certain days. We know this has impacted your rewards.
We have been looking into the cause of the problem and once we have resolved it we will explore how to make things right for the impacted alliances. We will provide any additional communication in
We are aware that some alliances encountered a bug during this last AQ that would not allow them to start maps on certain days. We know this has impacted your rewards.
We have been looking into the cause of the problem and once we have resolved it we will explore how to make things right for the impacted alliances. We will provide any additional communication in
Summoners! The Tiered Unit Offers available during the Summoner Celebration sale are only available until July 4th at 10 AM PT, unlike the Unit Store offers, which are available until July 5th at 10 AM PT. We apologize for any inconvenience or confusion this may cause.
Wrong alliance war tier.

My alliance finished last season in tier 2. We’re in tier 3 to start this season. This is wrong!
Post edited by Kabam Miike on
3
Comments
Off season wars don’t count and would not have prevented this move between ranks
It's impossible for us to know exactly if something went wrong without all of the details of your Alliance and placement. Our Support team is much better equipped to handle this, and I encourage one person from your Alliance to reach out to them.
You can do this in-game by tapping on the grey gear icon in the top left corner of the home screen, and then on Support.
@Kabam Miike heres the another reply we got. This makes no sense and is completely backward. How are you guys basing alliances tiers on off-season?!?! This goes to show that off-season does count. When clearly you guys said it would in anyway!
Most top alliances will run wars during off season for the practice and the loyalty rewards, especially if running map 8 in AQ.
So that means lower level alliances would run all out of season wars and would not be joining in season wars when the rewards are greater? Our tier went up to 2 during off season (more alliances running wars) and down in season (less alliances running wars)
Sorry but the logic posed here is really not logical.
Please come back with some real answers and not that bunch of nonsense. Your player base is not stupid, don’t treat us as such.