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moleman rankdown tickets not delivered

GrabGrab Posts: 73
in-game mail showed “Already claimed” with a claim button. clicking the claim button did nothing. rankdown tickets do not appear in items
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    Khaoticl0kiKhaoticl0ki Posts: 6
    Same thing happened to me. I can’t find the ticket.
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    Graves_3Graves_3 Posts: 1,331 ★★★★★
    Same here. Cant find them in the item stash either or from moleman rank up screen.
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    ZeezoosZeezoos Posts: 208 ★★
    I came here to say the same thing, I guess everyone has the same experience?
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    RvzRvz Posts: 179 ★★
    Another kabam style bug
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    Colinwhitworth69Colinwhitworth69 Posts: 7,199 ★★★★★
    Same issue here. Nothing added to inventory. Claim screen showed no ticket.
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    youaintrightyouaintright Posts: 185 ★★
    The saga continues ...
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    TheTrueBeast10TheTrueBeast10 Posts: 124 ★★★
    The mail also doesn't say anything about awakening gems that may have been used. Guess they're not getting returned
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    RandomXforceHeroRandomXforceHero Posts: 63
    This also is how it looks under the rewards tab
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    RandomXforceHeroRandomXforceHero Posts: 63

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    GrabGrab Posts: 73
    Kabam Jax said:

    Hey everyone!

    This message was meant to go out tomorrow; somehow it jumped the gun, which explains why the RDT wasn't attached!

    Apologies for the false start, we'll have this sorted for the intended time tomorrow.

    thanks for the quick response
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    CavemanOOGCavemanOOG Posts: 23
    So, it's NOT including sig stones used?
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    SHIELD4AGENTSHIELD4AGENT Posts: 915 ★★★★
    edited July 2022
    I got the rank down tickets from stash, used in on mole man and got my catalysts back but no iso and gold as stated from the inbox message.
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    TheBair123TheBair123 Posts: 5,344 ★★★★★

    I got the rank down tickets from stash, used in on mole man and got my catalysts back but no iso and gold as stated from the inbox message.

    Do you have any screenshots?
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    Tx_Quack_Attack6589Tx_Quack_Attack6589 Posts: 625 ★★★★
    What am I supposed to do with the tickets I got today then?
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    Denzel116Denzel116 Posts: 537 ★★★


    Uhm…so, don’t tap claim?
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    SHIELD4AGENTSHIELD4AGENT Posts: 915 ★★★★
    Denzel116 said:



    Uhm…so, don’t tap claim?

    this is what i got too
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    SHIELD4AGENTSHIELD4AGENT Posts: 915 ★★★★
    edited July 2022

    I got the rank down tickets from stash, used in on mole man and got my catalysts back but no iso and gold as stated from the inbox message.

    Do you have any screenshots?
    unfortunately, I did not bother taking a screenshot as it was only a 5* R3 mole man I tried ranking down.
    but still even if I don't care about the iso and gold that little this might happen to others who will rank down 6* mole man now those iso and gold will be significant.
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    Spudnick2035Spudnick2035 Posts: 7
    I managed to claim mine, used it, and it didn't give me gold, t5cc, t5b, t2a, t4b or iso 🤦‍♂️
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    SHIELD4AGENTSHIELD4AGENT Posts: 915 ★★★★

    I managed to claim mine, used it, and it didn't give me gold, t5cc, t5b, t2a, t4b or iso 🤦‍♂️

    now that is disappointing, hopefully they'll look into it mate.
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