Battlegrounds Store Correction Compensation. Kindly explain .

Rohit_316Rohit_316 Member Posts: 3,415 ★★★★★
in General Discussion


I am not able to understand how i got so low tokens . I should have gotten around 3k as per what i calculated. My other alliance mates have received the correct compensation .

I have spent so many tokens already so based on that this number i received in mail is so low . Can someone explain how this worked and if this is a bug ? @Kabam Zibiit @Kabam Jax
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Comments

  • Sachhyam257Sachhyam257 Member Posts: 1,205 ★★★★
    Do we get only a certain percentage spent in return? Genuine question, cuz I only got 40 tokens back....
  • Rohit_316Rohit_316 Member Posts: 3,415 ★★★★★
    edited October 2022
    Sachhyam257 said:

    Do we get only a certain percentage spent in return? Genuine question, cuz I only got 40 tokens back....

    I am curious to know myself . What me and my alliance mates thought that 6* shards costed 680 tokens before , now since i am Paragon so it costs 450 tokens . Difference is 230 tokens.

    I bought 20k 6* shards in last 3 days . So 230 * 20 = 4600 tokens. That was we were thinking we would get.
  • UnknownUnknown
    edited October 2022
    This content has been removed.
  • Rohit_316Rohit_316 Member Posts: 3,415 ★★★★★
    Amazing_Demon05 said:

    did you become paragon after buying the shards maybe? if no
    contact support
    forums cant help you on this front probably

    No ...i was paragon much before the change happened. I have already raised a ticket to Kabam for the same. Posted on forums too to check if others also are facing the same issue.
  • Primis00Primis00 Member Posts: 270 ★★★
    Idk how this system works. I haven't gotten any compensation at all. Now I'm nog expecting much but I've bought at least 10 sig stones, probably more. So i should have at least gotten like 200-300 tokens in compensation, but i haven't received anything and some of my alliance mates got theirs several hours ago.
  • UnknownUnknown
    This content has been removed.
  • Sean_WhoSean_Who Member Posts: 618 ★★★
    I got 2k but it still seems way off.
  • PhunkEqPhunkEq Member Posts: 66 ★
    Did everybody received it? Cuz I didn't :-/
  • FiiNCHFiiNCH Member Posts: 1,674 ★★★★★
    I got over 10k back. I’ve purchased the max number of 6* shards possible before the change was made.
  • Bvukas11Bvukas11 Member Posts: 85 ★
    PhunkEq said:

    Did everybody received it? Cuz I didn't :-/

    I haven't received anything yet hopefully in the next 24hrs the rest of us will.
  • Skydad23Skydad23 Member Posts: 556 ★★★
    Didn’t get anything here ether
  • Tx_Quack_Attack6589Tx_Quack_Attack6589 Member Posts: 680 ★★★★
    They never said the “compensation” would cover all purchases since battleground release. Could very well be in the last x number of days. Something is better then nothing, the original price wasn’t a bug or incorrectly advertised so getting something back is a nice show of good faith.
  • Etm34Etm34 Member Posts: 1,667 ★★★★★
    I got 2k and it seemed low, but idk how the calculation worked
  • Real_Madrid_76_2Real_Madrid_76_2 Member Posts: 3,561 ★★★★★
    I dodnt even get anything so far
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    I got 9k
  • K00shMaanK00shMaan Member Posts: 1,289 ★★★★
    I got 2K back. Haven't done the math but it seemed relatively correct. I bought the following

    30 x 6* Sig Stones
    10 x 11,250 T5B Fragments
  • TyphoonTyphoon Member Posts: 1,858 ★★★★★
    I got 6,900.
  • Skydad23Skydad23 Member Posts: 556 ★★★
    I have not gotten anything yet??
  • Rohit_316Rohit_316 Member Posts: 3,415 ★★★★★
    Skydad23 said:

    I have not gotten anything yet??

    Many people haven't...might take few hours more i guess .
  • SandeepSSandeepS Member Posts: 1,271 ★★★★
    You only get something back if the things you purchased changed in price. I only got 6 star shards, price didn't change so I wont get anything.

    If you get bought something that changed in value, I think sig stones are an example, then you get back the difference.
  • MagicBentonMagicBenton Member Posts: 292 ★★★
    SandeepS said:

    You only get something back if the things you purchased changed in price. I only got 6 star shards, price didn't change so I wont get anything.

    If you get bought something that changed in value, I think sig stones are an example, then you get back the difference.

    Yes, we understand how it works. However, many people have got the wrong amounts or nothing at all.
  • SandeepSSandeepS Member Posts: 1,271 ★★★★
    MagicBenton said:

    SandeepS said:

    You only get something back if the things you purchased changed in price. I only got 6 star shards, price didn't change so I wont get anything.

    If you get bought something that changed in value, I think sig stones are an example, then you get back the difference.

    Yes, we understand how it works. However, many people have got the wrong amounts or nothing at all.
    I guess if they explained the cut off point that might help.
  • AntsiouAntsiou Member Posts: 185 ★★
    @Kabam Jax would you happen to have some info on the topic, or enquiring internally to figure out why so much discrepancy. Thanks 🙏🏽
  • JuroSanJuroSan Member Posts: 187 ★★
    The Price difference for what I bought before store update and the current prices is about 16k Trophy Tokens and I haven’t received any compensation
  • tusharNairtusharNair Member Posts: 290 ★★
    edited October 2022
    I got like 12k plus some change. Am happy, but many of my fellow summoners haven't received anything yet. Btw, pulled hitmonkey(new), duped sasquatch and CM(classic) 6 stars. :) using these tokens
  • Kyllak11Kyllak11 Member Posts: 98 ★
    Still haven’t received anything is this intentional
  • StellarStellar Member Posts: 1,091 ★★★★
    haven't received it yet
  • UnknownUnknown
    edited October 2022
    This content has been removed.
  • TensioTensio Member Posts: 191 ★
    Me neither. Spent 10k in t3a catalyst two days before the change so expect 6k back
  • Rohit_316Rohit_316 Member Posts: 3,415 ★★★★★
    Any word from mods. will be genuinely appreciated. People have been waiting for a while now.
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