**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Comments
I know that the AQ is the hot topic since it has a global effect, but I still haven't heard anything regarding what caused the outage for Android users and how Kabam plans to compensate. Is that one of your other "concerns"?
It's obvious at this point that they haven't learned. The community wants and needs mean !?$& all.
You guys need to understand that after the disaster (putting it lightly) today that the last thing you should be doing is further irritating your players.
It flat out sounded like you have minimal to no one working on the weekends and as seen today...no one outside banker hours. Let's be honest....the time you want to start it is convenient to Kabam employees.
It is becoming more and more apparent that the expectations are folks a) deal with the poor programming/quality control/Communication provided by Kabam and b) continue to pad your wallets.
However the disruption you are causing is swaying a number of players. Sure mistakes happen...we get it....no one is perfect. But at the end of the day it is the same old song and dance here....only so many times you can say sorry and it is accepted before folks leave.
S**t... I mean, I'd like a Saturday with no kids, but that's not going to happen, right? Lol
Of course they have... They just don't care.
That response is a slap in the face to all players. How dare we disturb their Saturday
That one shouldn't have the same issues that occurred today, and shouldn't require the attention of the entire team. We truly want to make sure that we have all eyes on this when it goes live today. It's not a comparable situation.
So if there shouldn't be any issues why not wait to start it until tomorrow? Don't you have folks working on Saturday or at least on call?
totally unfair to the asian timezone....
we gonna suffer and wont be wake up till late night.
Same old song and dance Kabam. Pathetic.
Sorry guys, but this is just one point out of many. This isn't about "inconveniencing the team" or not wanting to work on Saturday. A major fix was just made, and has been tested, but to ensure that it is working, we need to start Alliance Quests, and need to ensure that the fix is working as soon as we can. If for some reason this doesn't work, and we have to delay it further, we will, but if we wait until tomorrow and then it doesn't work, this will delay it even further, and then it becomes more of an issue where the entire team is not as available as they are right now.
You guys know that any time a problem arises over the weekend, the team will work all hours of the day to get it fixed. We've worked through nights, weekends, holidays, and are always as responsive as possible, but that's because we can get things fixed and live as soon as we can, and then iterate on that if we have to.
We know that this isn't a perfect situation, and the best case would have been not having this occur at all, but unfortunately, it did, and now we're working on getting this fixed and AQ live as soon as we can.
That one shouldn't have the same issues that occurred today, and shouldn't require the attention of the entire team. We truly want to make sure that we have all eyes on this when it goes live today. It's not a comparable situation.[/quote]
And still the main concern of the players with multinational team members is ignored. This is all truly ridiculous. Only time yall cared about us is when the boycott happened and all the 1* reviews poured it.. all those promises have since disappeared. Truly sad something I've enjoyed so long has continued to spiral down.
If the options are these what are you choosing.
1. start today 4pm pst. Make sure it runs smooth. If not Kabam addresses instantly (work late or weekend if needed)
2. Start AQ on Monday, hope it runs issue free or end up restarting 4pm pst.
Sorry to say global time zones are not priority. That will NEVER satisfy everyone. Fix AQ. Don't even do 30 minute energy right now. Throw that in after we know it's good next week.