App won't open is sits on loading [MERGED]

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Comments

  • DangerousMughalDangerousMughal Member Posts: 9 ★
    Plz help us kabam, we r waiting for ur reply, mailed u also raised ticket also what else u want and 16+ hrs, no reply
  • Silver_RaiderSilver_Raider Member Posts: 7 ★
    It has been more than 18 hours of frustration. Can kabam give an update please. This issue had caused us to miss alliance war which impacted our alliance. We have missed precious time to clear our monthly, side quests as well as battlegrounds.. items may also be expiring in our inventory overflow..I look forward to a decent compensation but please solve our problem of logging in game..
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    edited March 2023
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  • Tiago_TorresTiago_Torres Member Posts: 6 ★
    Kabam Zanzibar said:

    The issue has been escalated internally by one of our moderators, so the necessary people will see it. At present I have no other information available and no time frame on when the issue will be resolved.

    Now The AW is Lost, and the monthly event is almost over..
    Can u help us @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra anyone?
  • SummonerNRSummonerNR Member, Guardian Posts: 12,821 Guardian
    Known issue, some others have already been MERGED over at…

    https://forums.playcontestofchampions.com/en/discussion/329555/app-wont-open-is-sits-on-loading-merged#latest
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  • DangerousMughalDangerousMughal Member Posts: 9 ★
    See this reply from kabam, we all did this whole day
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  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    We are investigating this issue right now!

    We're chasing a theory: were you by chance playing incursions before you encountered this issue?
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Additionally, we have pushed a potential temporary fix.

    Can anyone who was having issue please let us know if this resolved the problem!
  • Tiago_TorresTiago_Torres Member Posts: 6 ★
    Could log in now.

    Probably the early end of incursions messed UP the ones inside it
  • DangerousMughalDangerousMughal Member Posts: 9 ★
    Yes can login, but we lost AW
  • DrPandaDrPanda Member Posts: 9 ★
    Im back in thanks for ruining my night and hurting my ally
  • WizOfAhhsWizOfAhhs Member Posts: 11 ★
    @kabam Jax i was indeed playing incrusions
  • Russle_3Russle_3 Member Posts: 5 ★
    Kabam Jax said:

    Additionally, we have pushed a potential temporary fix.

    Can anyone who was having issue please let us know if this resolved the problem!

    I can confirm this fix has work, thank you guys and your team


  • CoppinCoppin Member Posts: 2,601 ★★★★★
    So my app was fine, i was able to connect without any issues..
    After they "pushed" a fix.. im stuck on the main screen with the loading wheel just rotating and not able to navigate with any button...
  • Tiago_TorresTiago_Torres Member Posts: 6 ★


    Yes.. i was in incursions.
  • Darkknight_94Darkknight_94 Member Posts: 467 ★★★
    Thanks for letting our war getting resulted in lost ( which was easy win with death counts 66-25) coz of not exploring the map,
    due to this issue...
    I don't think "YOU" guys will do anything to change or compensate us on that!
    Delayed response system & even delayed fix .
  • AlexKing007AlexKing007 Member Posts: 3 ★
    I am able to login today. Will i get compensation for the day lost? I lost the last day of the date game calendar because of the issue
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  • SaltE_Wenis69SaltE_Wenis69 Member Posts: 1,993 ★★★★
    damn it just deleted the game and was about to try again to fix it but yay ig
  • PHILLYB781MAPHILLYB781MA Member Posts: 41 ★
    I was able to sign on as of yesterday around Noon @Kabam Zibiit
    Whatever you guys did, thanks! & for anyone else still having trouble logging in, I didn’t do anything special, I just tried logging on & it let me. Wish I could provide a better answer!
  • Silver_RaiderSilver_Raider Member Posts: 7 ★
    Thanks for resolving the issue.. Any updates on a compensation package for those of us affected by this “glitch”?
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