Valentine's Calendar - "Missed" Days [official comms, under investigation]

HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
edited February 14 in General Discussion


It dropped 8 minutes ago, how is that even possible?
Post edited by Kabam Jax on
«134

Comments

  • Midias12Midias12 Member Posts: 76 ★
    I have a similar issue on one account I missed day one the other one just started day one
  • OakenshieldOakenshield Member Posts: 2,287 ★★★★
    edited February 14
    Maybe a bug depending on where you are in the world/timezone? Worked OK for me but I’m also in Kabam’s timezone.
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    I'll take this to the team.

    For context, where in the world are you? And, can you please check your inventory to confirm you did not receive Day 1?
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    Oakenshield said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
  • Midias12Midias12 Member Posts: 76 ★
    edited February 14
    I am in the USA EST I have two accounts. I confirmed one of my accounts got the day two prize. @Kabam Miike



  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    HulkbusterN1 said:

    Oakenshield said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    Kabam Jax said:

    I'll take this to the team.

    For context, where in the world are you? And, can you please check your inventory to confirm you did not receive Day 1?



    No, there is definitely no love juice. Also, I don’t think that is affected by timezone, because I have two accounts, on main (valiant) there is no issue, while on alt (paragon) there is an issue.
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    Soundwarp said:

    My fiancées the whole calendar

    Wow
  • RunamokUSARunamokUSA Member Posts: 378 ★★★
    edited February 14
    I also have missed the entire calendar?? I have not been logging in this month on my alt account but when I saw the calendar on my main account I said ok, I will start logging in again and it looks like no chance at the valentine calendar? Why?
  • Midias12Midias12 Member Posts: 76 ★
    Kabam Jax said:

    HulkbusterN1 said:

    Oakenshield said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
    Valiant on one and cavalier on another @Kabam Jax
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    Kabam Jax said:

    HulkbusterN1 said:

    Oakenshield said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
    Oh, maybe it will be also helpful, I missed 1 day of logging on alt account.
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    RunamokUSA said:

    I also have missed the entire calendar?? I have not been logging in this month on my alt account but when I saw the calendar on my main account I said ok, I will start logging in again and it looks like no chance at the valentine calendar? Why?

    Screenshot, if you can, please?
  • Midias12Midias12 Member Posts: 76 ★
    JLordVileJ said:

    Midias12 said:

    I am in the USA EST I have two accounts. I confirmed one of my accounts got the day two prize. @Kabam Miike



    Is that a laptop...
    Nope two phones but did not feel like taking a screen shot on the second and forwarding to my other phone for a post
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    Kabam Jax said:

    RunamokUSA said:

    I also have missed the entire calendar?? I have not been logging in this month on my alt account but when I saw the calendar on my main account I said ok, I will start logging in again and it looks like no chance at the valentine calendar? Why?

    Screenshot, if you can, please?
    So, it looks like calendar somehow check the number of days without logging and skips that number.
  • hyp3r05hyp3r05 Member Posts: 82 ★
    My main got day one but

    Both of my alts cannot get any of the days
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    hyp3r05 said:

    My main got day one but

    Both of my alts cannot get any of the days

    When was the last time you logged into those accounts?
  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Anyone reporting, please include the account this impacted!
  • Nemesis_17Nemesis_17 Member Posts: 2,501 ★★★★★

    My paragon main is fine but this is my cav alt 🤷🏻‍♂️
  • SoundwarpSoundwarp Member Posts: 100 ★
    Soundwarp said:

    My fiancées the whole calendar

    This account is GryffindorKat
  • HulkbusterN1HulkbusterN1 Member Posts: 256 ★★
    edited February 14
    HulkbusterN1 said:

    Kabam Jax said:

    I'll take this to the team.

    For context, where in the world are you? And, can you please check your inventory to confirm you did not receive Day 1?



    No, there is definitely no love juice. Also, I don’t think that is affected by timezone, because I have two accounts, on main (valiant) there is no issue, while on alt (paragon) there is an issue.
    Here is my alt paragon impacted account: HBN1
    HulkbusterN1 said:



    It dropped 8 minutes ago, how is that even possible?

  • CrcrcrcCrcrcrc Member Posts: 7,966 ★★★★★

    My main (Crcrcrc) just got the 6* instantly.
  • ThePharcideThePharcide Member Posts: 211 ★★★
    Kabam Jax said:

    hyp3r05 said:

    My main got day one but

    Both of my alts cannot get any of the days

    When was the last time you logged into those accounts?
    I logged into all my alts, 8 in total. Out of 8 the only account to have full access to all rewards is my main. Out of the remaining 7 all but 1 has all the rewards marked as missed.

    I am replying not so I can get those rewards but to give insight. Last time I logged into those accounts was probably BEFORE the Christmas banquet event. So maybe time has a reason as to why.
  • dee_jay5dee_jay5 Member Posts: 60 ★
    This happened to me too. It was ok in my main account but when I open my other mini accounts - one was already in Day 2 and the other already in Day 4, marking the previous days as 'missed'. I use the same device to log in.
  • winterthurwinterthur Member Posts: 8,126 ★★★★★


    Level 6 does not have calendar.
  • DrZolaDrZola Member Posts: 9,163 ★★★★★
    edited February 14
    Kabam Jax said:

    HulkbusterN1 said:

    Oakenshield said:

    Maybe a bug depending on where you are in the world/timezone? Worked OK for me.

    I have 2 accounts and this bug affects only my alt account, on main it’s OK
    Rules that out.

    Those impacted: What progression level are you? I see one Paragon...
    I think you are onto the issue. I have an alt that’s been inactive for a couple of weeks. That alt—currently Cavalier—shows the first nine days missed.

    Location is Eastern US.

    Dr. Zola

    EDIT: Different alt hadn’t logged in for a day. Day one missed for it.
  • hyp3r05hyp3r05 Member Posts: 82 ★
    Kabam Jax said:

    hyp3r05 said:

    My main got day one but

    Both of my alts cannot get any of the days

    When was the last time you logged into those accounts?
    Almost a month 💀
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