How much do I have to pay to remove the negative credit units?

I joined a bank account with my mother, and I spent over $200 on something in a game. When my mom found out, she got really upset and called the bank to stop the transactions I made. As a result, I now have negative credit units (-22,997) on my game account. I just opened a new personal bank account and I want to pay back the amount to remove the negative credit, but the process isn't explained clearly and I don’t know how much I need to pay. Can someone please help me?

Comments

Fryday

Hello @Yellow107 ,

While I don't how far you have progressed in the game, my personal advice would to be to create a new account and start fresh and save your money.

With whatever experience you gained from playing, you will make good progress much faster than last time.

Best only to spend money on video game when you have excess money (i.e. you don't need that money for anything important in real life).

Good luck

JESUSCHRIST

You have to purchase 22,997 units

JESUSCHRIST

How do you get such a huge negative amount when the transaction was just $200?

JESUSCHRIST

You need a get out of unit jail card

JESUSCHRIST

Yea what's your current progression in game now?
Account rating
Number of 7* champions
Number of 6* champions
Any good champion in 6*/7* rarity
The more details you provide the better advice you will get

Yellow107

Yea what's your current progression in game now?
Account rating
Number of 7* champions
Number of 6* champions
Any good champion in 6*/7* rarity
The more details you provide the better advice you will get

I have about over 10 7* rank 3 champions

Toproller89

Ur cooked bruh, just start over would be my advice

Yellow107

How do you get such a huge negative amount when the transaction was just $200?

I bought few holidays bundles cost about $230

Yellow107

Ur cooked bruh, just start over would be my advice

😭😭😭😭

Toproller89

Yeah so, crate of 9999 credits is $99 USD if I remember correctly so you pretty much have to buy three of those for like $300 and whatever excess you end up with converts to actual units

JESUSCHRIST

No need to start over
Just buy contest credit to get a positive amount excess amount will be converted to units
There's nothing money can't do in a mobile game

Toproller89

Whether that’s worth it, is up to you

JESUSCHRIST

Effectively you owe 22,997 units to Kabam
You can't earn unit in game or use unit in game until you pay back your unit debt
You can still play though

Yellow107

Yeah so, crate of 9999 credits is $99 USD if I remember correctly so you pretty much have to buy three of those for like $300 and whatever excess you end up with converts to actual units

I found an old post stating that for $99.99, you could get 9,999 credit units. However, my current offer seems different, and I'm worried that I'll have to pay $99.99 for only 3,100 units. If I spend $230, I'll receive about 7,050 units. I just want to confirm this before I spend my money to remove negative credit units.

Old post image

My account image

JLordVileJ

@KabamPinwheel

JESUSCHRIST

You can email Kabam support to enquire about it or wait for Kabam to reply you in forum

JessieS

Yea what's your current progression in game now?
Account rating
Number of 7* champions
Number of 6* champions
Any good champion in 6*/7* rarity
The more details you provide the better advice you will get
I have about over 10 7* rank 3 champions

Then you don’t need units . You can easily play the game without them . It will just be a little slower. Just enjoy your life and treat the game casually instead of as a money pit

LordSmasher

You got $200 worth of stuff in the game and the money back, so just buy the crate of credits.

UNless of course you have no money and was using mum's credit card then you just have to suck it up.

Toproller89

What you have to pay back will equal the value of what you got, credits and units don’t have the same value per say

DNA3000

Yea what's your current progression in game now?
Account rating
Number of 7* champions
Number of 6* champions
Any good champion in 6*/7* rarity
The more details you provide the better advice you will get
I have about over 10 7* rank 3 champions

Then you don’t need units . You can easily play the game without them . It will just be a little slower. Just enjoy your life and treat the game casually instead of as a money pit

My recollection is when you have negative contest credits you can’t spend or earn any units at all, not even in-game, so not paying it back is not a very good long term solution.

In general, contest credits are not the same thing as negative units. Contrary to what some have said in this thread, you don’t neutralize 22997 contest credits by buying 22997 units. In fact, you can’t buy units at all. It’s always been the case that about $100 in refunds convert to about 10000 contest credits, it’s just $99.99 for 9999 due to how in-app stores tend to price things.

22997 contest credits in this case is representing 229.97 USD in refunds, which corresponds to the about $230 USD the OP claims they got refunded. However, one complicating factor is the game does not allow you to buy any arbitrary amount of contest credits. You’re required to buy them in whatever offer sizes are in the store. So you might have to buy more than necessary to neutralize the negative contest credits. If you do, excess above that necessary to neutralize your negative contest credits balance get converted to normal units at an exchange rate comparable to the ratio between units and contest credits. I.e. $99.99 buys 9999 contest credits and 3100 units, so I believe excess contest credits are exchanged for units at a rate of about 31 units per 100 contest credits. I don’t recall the precise ratio.

Awesomep12

Bit of a flawed system. Instead of taking away the things you bought, it puts you in debt. It's stupid

IAmGrO_ot78

23k units / 1500 units per week = 15ish weeks, of arena grinding 😉

JESUSCHRIST

Yea never been in this situation before so I got the calculation wrong
You will need to buy $300 worth of credits to become positive again

DannyB01

What on earth are you thinking by buying anything on a shared account without permission. You could spend $300 to get your credit back in game, but it sounds like you’re not in a position to spend any money in game at all, so shouldn’t be doing so.

MrSakuragi

Bit of a flawed system. Instead of taking away the things you bought, it puts you in debt. It's stupid

And if you already used the purchased items, then what?

WednesdayLength

Bit of a flawed system. Instead of taking away the things you bought, it puts you in debt. It's stupid

You say that like it would be easy to just take away what you bought. If you refund the offer against the games tos you need to pay them back

Vanitelia

Not stupid at all. If those items purchased were part of an event that earned points, they have no way of taking away both the items and the event points. With the contest credits, you keep the items and basically have to spend the amount of money refunded to cancel out the return. Seems fair.

The tweak that would be even fairer is to break those contest credits options into 499, 999. 2999, 4999, and 9999 options so you don't have to spend $70 more than what you originally spent. Yeah, they are converted to units, but if you had a budget of $230 on the original purchase, you'd have to scrape together the extra money. It becomes more of a punishment and Kabam gets more money than the purchaser originally intended.

CROSSHAIRS

Negative units???💀

Average_Desi

Bit of a flawed system. Instead of taking away the things you bought, it puts you in debt. It's stupid

This is if you refund through apple store and not Kabam themselves.

ShaggyM

Making you pay $300 to pay back $230? Loan sharks have nothing on Kabam