ACCOUNT BANNED 14 MILLION

I’m reaching out because I’ve run into a serious issue with my account and I’m hoping this can be resolved quickly.

After multiple attempts to reset my password (since I was unable to access my account to even submit a support ticket), my account now appears to be banned. I was only trying to regain access so I could report another issue—being charged for two Sigil memberships, one through the webstore and one through my Apple account.

To be clear:
    •    I have never shared my account with anyone
    •    I only play on two personal devices (my phones), switching only when one dies—no different than using a phone and tablet
    •    I was simply attempting to reset my password and access my account properly

My account is over 14 million rating, and I’ve invested tens of thousands of dollars into this game. This situation is extremely frustrating, especially considering I was trying to resolve a billing issue in the first place.

This ban appears to be a mistake, and I need this looked into and fixed immediately.

In-game name: Him23

For additional context, I also create content for the game:
    •    Twitch:
    •    YouTube: https://youtube.com/@him23mcoc

Please review this situation and help get my account restored as soon as possible.

Thank you.

Comments

JESUSCHRIST

What does your ban screen says?

Kabam Crashed

I just checked. The account Him23 is not now banned nor has it ever been banned. It has to be some sort of tech issue. Were you able to submit a ticket?

Him23

@KabamCrashed it won’t let me sign into the account to send a ticket every time I do it says password is wrong. Then I reset it and boom says wrong password again

peixemacaco

https://forums.playcontestofchampions.com/en/discussion/413359/account-banned-14-million

Boa sorte com sua conta, Brasileiro e Vai Corinthians!

Translation

Good luck with your account, Brazilian and Go Corinthians

SummonerNR

Is the issue that you were unable to login to the “newer” style of online support site (that goes thru ZenDesk, or whatever it is), and needing to setup an account for Support. As opposed to your Kabam game account login info.

So thinking that Support site was not accepting it (not because it was wrong, just that it was never setup for logging into Support site yet), if you attempted to change your GAME login (repeatedly, changing password), may have triggered some HOLD or FREEZE on your account ????
(Not necessarily a BAN ?)

Osborne

https://forums.playcontestofchampions.com/en/discussion/comment/2943008#Comment_2943008

When money speaks 😂👍