Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

Irc

Hi Since im a beta tester for other games too i think i know what you guys need from a tester.. i wanna be a beta tester for Mcoc too what shud i do to become one ????

Mohamedua5959

@Kabam Vydious hi i was on beta test and i rank up up my lc to rank5 to test his max damage as 4* and lost my t4 basic can u pls check it. And help me

patrickryan351

https://forums.playcontestofchampions.com/en/profile/Kabam Vydious https://forums.playcontestofchampions.com/en/profile/Kabam Miike
I am too not able to participate!! I do have two accounts on one device!!
Main account: patrickryan351
Secondary account: patrickryan352

Mega_Pidgeot

My in game is Mega Pidgeot.

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Mareska

Hi kabam, will I be able to collect the rewards from the Beta test, such as the Web-slinger challenge, in my main account?
thanks.

Bash100000

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

In game name. Bash 100000

brianpickrell

When we started this beta, 10k in units, 250 in gold and 50 energy refills were given, I started beta and ran thru 10 refills, used units to purchase more, so what happened to other 40 refills

Mohamedua5959

Ok arena lock is fixed for me now but i did not got the missing resources tht i used to rank up on beta. ( exept gold )

brianpickrell

Ran thru 10 energy refills but other 40 are gone

Lane82837474

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Mine is Lane82837474

muzyraza

Lane82837474 wrote: »

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Mine is Lane82837474

Ign= muzyraza

Dellzlumiz

[
Armaganon00[/quote]

Armaganon00 wrote: »

Kabam Vydious wrote: »

BungSmuggler wrote: »

I can't get in either. Just sent a ticket, but I'm not sure if the support team is aware of the message in this thread.
@Kabam Vydious

They've been made aware of the situation!

We just wanted to make it easier for those who have yet to write in a ticket. If you have, perfect! If you haven't, no big deal. We can still get this fixed with the aid of providing your username.

Armaganon00

User name @Dellzlumiz

rock65x

I still can’t get in. Either get me in or don’t ask for my help anymore. Horrible customer service. Username: Rock65x

rock65x

Doubt it will do any good.

JJkohler

I can’t get into the beta.
Username: bloodaxe flamma

Watty

Ok this is ridiculous I have given you my username twice and given you all the information you requested and guess what it has been 3 days and still can’t access beta servers so I give up I’m not going to bother with beta anymore, I’m just going to play my game.

SuicideKing2

Still unable to get in the beta @Kabam Miike
Username: SuicideKing2

Wally1957

Getting cannot connect to beta server. IGN wally1957

barking_spyders1

If your buttons are greyed out then that mean you were not picked for this round of Beta Testing. Im sure its hard enough for them to sift through all the post here without having people complain they cannot get in when they were never invited. Everyone has gotten those boxes for beta. Its only the ones that have been lit up that have gotten the invites. Stop spamming

barking_spyders1

If you log in and you see this. Then you are a participant in beta. Otherwise your not

barking_spyders1

vampirexlord123

Hello, my ingame user name is Vampirexlord123 & I'm unable to log in to the beta test. At first when it became available, i could but now when i start the game, i don't get the message telling me that I'm logging into the main or beta or see the yellow button. So far, i like the changes done to red hulk but haven't spend as much time with Luke.

soyo08

Can’t get in, still. Name- Soyo 08

Lex2015

I can't login to the beta server. Ingame name: Lex2015

Therealjbizzy

I got into the beta one time and didn’t have much time had to leave for work so I logged out and now I’m getting the can not connect everyone else is getting. Hope you all figure this out soon wantmto try out Red Hulks new stuff.

Kmssquid_1

Ok so first the message with the gold , units and energy I can't accept . Second after playing the beta for a bit, I went back to the main game, now I can't get back to the beta. Username Kmssquid

Gillidaf

Connection problems.started getting problem connecting while playing. I'm going to lose trying to get spidey in versus and we had a war and aq going

TamplarShay

Kabam Miike wrote: »

Hey guys,

Those of you that are reporting that you are not yet able to get into the Beta, can you please let us know if you play with more than 1 account on a single device? We're taking a look into seeing if side accounts have a hand in this issue.

I play on 2 accounts TamplarShay, Revifel

Wzzrdd

Armaganon00

barking_spyders1 wrote: »

If your buttons are greyed out then that mean you were not picked for this round of Beta Testing. Im sure its hard enough for them to sift through all the post here without having people complain they cannot get in when they were never invited. Everyone has gotten those boxes for beta. Its only the ones that have been lit up that have gotten the invites. Stop spamming

Just to inform you good Sir. Those of us received a email that stated we were approve. And the Kabamers has said provide a username. I appologize the you may have missed those messages, perhapes you should read.