[Android] 19.1 Lag, Crashing and Performance Issues Investigation

1235711

Comments

  • TheAngryOneTheAngryOne Member Posts: 463 ★★★
    IGN: Raccoon1987
    Samsung Galaxy S6
    Android 7.0
    Wifi (full signal)
    V.19.1

    In all game modes:

    Champs (still) stop attacking mid-combo (can happen after 1st to 4th hit). Very often the champs seem to miss the parry, they auto-dash forward even though I hold down block.
    The game itself lags sometimes during a fight.

    The above bugs are now in the game for almost 1 year... This should be the priority bug fix after the heat trouble (which doesn't affect me)!!!

    Yesterday the game froze in AW when I was watching our defense. I went to tap the opp attackers screen. Then I wasn't able to see the opponents' attackers (the 3 champs they took to AW) and suddenly the screen froze. Couldn't do anything except restarting the app.
  • FoRRaDaLoMFoRRaDaLoM Member Posts: 12
    In-Game Name: FoRRaDaLoM
    Device and Model: Samsung Galaxy A5
    Device Operating System: Android 7
    Cellular or WiFi: Both
    Game Version Installed: 19.1
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
    Description of the Issue: No matter where, i have massive slowness and lag. The frame per second drops below 5fps, unplayable.
  • SenzoSenzo Member Posts: 5
    Senzo90
    LG G5
    Android 7.0
    Wifi
    Event quest and arena
    Game crashes after 1st fight and before the boss i.e twice in 10 mins
    In arena as usual whilst loading 4 nxt fight 2 times since this morning
    All this happened in 30 mins
    In AQ it shows parry whilst ur being ......by ur opponent
  • LegionDestroierLegionDestroier Member Posts: 101
    In-Game Name: LegionDestroyer
    Device and Model: Sony Z5 Duel E6633
    Device Operating System: Android 7.1.1
    Cellular or WiFi: Both
    Game Version Installed: 19.1.0
    Game Mode: Story Quests, Arena
    Description of the Issue: Sudden closure of game after usual loading time before a fight. I wouldn't see a screen change after the loading time. The game would just close instead. When I re-enter the game I have the fight resume screen come up. It had happen twice now. It has never happened before, I have been playing 3 years now
  • Warrior141Warrior141 Member Posts: 1
    IGN: GeoffG1981
    Samsung Galaxy S5
    Android version 6.0.1
    Game version 854916 (found in settings in game) (downloaded today 1st Aug 2018)
    Wifi
    Issues: Overheats to the point where my phone gets red hot after about 3 or 4 series of fights in arena and then it crashes, its also lagging horrendously after about an hour or two of constant playing to the point where it freezes for about 5-10 seconds. and when it unfreezes I'm already getting hit and in a lot of cases knocked out. Its running hotter than 19.1 did. It probably happens in quests too but I spend most of my time in arenas which is affected by this quite considerably.
  • Cap_Ezio25Cap_Ezio25 Member Posts: 26
    IGN Cap. Ezio
    Samsung Galaxy J7 2016
    Android 7.0
    Game Version 19.1
    Game started fine, but after some time playing, game becomes laggy and in game contents appears slowly.
  • SenzoSenzo Member Posts: 5
    i50uji846tlc.png
    Game crashes in middle of fight n i lose.....
  • LEIDSONMOURALEIDSONMOURA Member Posts: 1
    3 celulares diferentes
    a mesma situação nos 3. lags, travamentos, reiniciações e perdas de lutas sem nem ter jogado
  • AcidScarAcidScar Member Posts: 5
    In-Game Name: AcidScar
    Device and Model: ZTE - Z981
    Device Operating System: Android 6.0.1
    Cellular or WiFi: both - metroPCS(TMobile network)
    Game Version Installed: 19.1
    Game Mode: every part of the game the worse being in AW or AQ
    Description of the Issue: incredible lag, overheating, unresponsive to either defensive or offensive attempts including using specials- unable to chain combos into specials 3/5 times regardless of when they're attempted

    Becoming unbearable yours going to lose customers.
  • Tarzan041Tarzan041 Member Posts: 203 ★★
    Tarzan038
    Android 7.1
    Samsung galaxy
    Wi-Fi and data plan

    The last two updates have messed up the game for me, constant lagging, crashing, none of the mechanics of my game are working right. My phone did heat up once, so I haven't done arena in about a week.
  • Adn_ShadowAdn_Shadow Member Posts: 2
    In-game name: Adn_Shadow
    Device and Model: Moto G5
    Device operating system: Android 7.0
    Cellular or WIFI: Both (Internet 10MB / 4G)
    Game version: 19.1
    Game mode: All
    Issue description: Lagging- slow performance, Blocking and parry both are not working as intended/ All fights,Game screen goes blacking in parts of the game, Game closes randomly at anytime.
  • yash98yash98 Member Posts: 68
    In-Game Name: yash98
    Device and Model: Samsung Galaxy S8
    Device Operating System: 8.0.0
    Cellular or WiFi: both
    Game Version Installed: 19.1
    Game Mode: all game modes
    Description of the Issue: My issue is the overheating the game causes to my phone, i have a galaxy s8 which is less than a year old and nothing else makes my phone overheat at all, but the instant i go onto the game my phone burns up like crazy.. i even started to get device maintenance warnings from my phones because of the heating issue, i have never before got the warning at all.. the game doesn't lag as much as it use to at the start of 19.0, but it still occasionally has the combat lag spikes too at the most annoying times..
  • Gjeodet1Gjeodet1 Member Posts: 14
    Gjeodet1
    Ios 11.4.1
    iPhone 7
    Wifi and Cellular data
    Lasted game update

    Having trouble blocking, game crashing and the iPhone is overheating again and again! It might be the moment i just quit this game. Super annoying to experience same bullsh again... you guys should announce your company as a failure and just sell it to better and more experienced people!
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    edited August 2018
    Darkstar4387
    Moto E4 plus
    Cellular data
    7.1.1

    Main phone is stuttering and lagging when running the game, in addition to my previous post so having issues on two different devices on both WiFi and cellular data and then it crashes
  • GroundedWisdomGroundedWisdom Member Posts: 36,510 ★★★★★
    IGN: Abstain.
    Samsung Galaxy Tab E
    Android 7.1.1
    Version 19.1
    Arena

    After the Update, the game was briefly better, but Grinding the Arena is extremely laggy again. Controls are delayed, Champs move a second or two after pressing buttons. Opponents Evade immediately after Parry (not sure if that's a bug or not). My controls are operating slower than the AI, and the AI operates at normal speed. I really hope something is resolved. It's getting frustrating to play like this every month. I know you're working on it. Just giving feedback. Thanks.

    I'm as optimistic as it comes, but I honestly don't know how I'll do EQ this month with the lag. Guys, it's terrible. Really bad. As much as I hate to say it, it's terrible.
  • ken_soldierken_soldier Member Posts: 3
    IGN: ken-soldier
    Device Model: Moto G5
    Device OS: 7.0
    Cellular or Wifi: Both
    Game Version Installed: 19.1
    Game Mode: Alliance War, Arena 4* basis, Event Quest.
    Description: It automatically crashes. Lot of lagging issues and freezing issues as well.

    Please resolve ASAP.
  • ItzBruhItzBruh Member Posts: 5
    IGN Bruhhuhu
    Samsung galaxy s4 mini
    Android version 4.4.4
    Both data and WiFi
    Game version 19.1
    Game modes: Anything, from event quest to arena to alliance war and quest and sometimes while doing nothing, it happens all the time
    Issue: the game just randomly closes off. I try to start a fight, game crashes and my champion is at half hp. Then I try to do arena, game crashes, streak lost. I do alliance war, the lagg makes it inposibble to even load the fight normally and I of course get my ass kicked. The game crashes almost every 3 minutes, please fix this.
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    Silenthitman44
    Moto E4
    Android 7.1.1
    WiFi

    hIKcSo9h.jpg

    Now this is happening, jezz get it together you guys are having a disastrous last couple of months.
  • LysiszeroLysiszero Member Posts: 296
    I posted earlier in this thread about my device. But now new issue. Aq map 5 path 8. Match starts with unresponsive control. Not till after I can trigger a special that I regain control but blocking and back dash not working.
  • fuzzydlogic58fuzzydlogic58 Member Posts: 1
    It's the 1 August and a patch was supposed to come out yesterday to fix the crashing, Nope, same BS play for 30 minutes and BOOM out I go, no warning, like before where the screen started to flash, now it just boots me out. Why buy anything if I can't stay in long enough to use the item? Cant upgrade unless I do it first thing. Cant play war when you loose half your life in fight because you get thrown out of the game. Anyone know a good lawyer?
  • ScarfaceJCScarfaceJC Member Posts: 1
    IGN: ScarfaceJJC
    Device and Model: NVIDIA Shield K1
    OS: Android 7.0
    WiFi
    Game Version: 19.1
    Game Mode: Arena and Event Quest
    Issue: During arena my tablet becomes so hot, it is literally unplayable because the characters feel slower. Also, it crashes randomly at least 3 times during a session of playing and sometimes it cost me fights.
  • BypgaBypga Member Posts: 1
    In-Game Name: BlVurdalak
    Device and Model: Samsung Galaxy S5 Mini (SM-G800H)
    Device Operating System: 6.0.1
    Cellular or WiFi: Both
    Game Version Installed: 19.1
    Game Mode: Arena
    Description of the Issue: The game is starting to lag and freeze after a certain time of playing. After all of this it crashes every 2-3 hours on the arena mode. I wasnt expected crashes at all before the last update.
  • turqturq Member Posts: 1
    IGN: Jeff0000
    Samsung Galaxy J7
    Android version 7.1.1
    T mobile: data and wifi
    No overheating but the game takes a very long time to load. This happens when I am logging in, in arena and when doing any sort of quest. There are times that the game freezes after a special or even after a heavy.
  • SenzoSenzo Member Posts: 5
    Senzo90...again
    Still LG G5
    Android 7.0
    Just crashed for the 30th time since this morning n lost streak in tb4 arena whilst loading the 2nd fight
    Thank u
  • Superpeng898Superpeng898 Member Posts: 4
    edited August 2018
    I keep crashing every 5-20 min very annoying (Android)
  • TKS87TKS87 Member Posts: 375 ★★★
    IGN: AronWeylyn
    Device: Samsung galaxy s5
    OS: Android 6.0
    WiFi/Data: both
    Game version: 19.1
    Game mode: general game play
    Issue: Game runs smoothly for about 5-10 minutes. However after a few fights in any game mode (arena, AW, AQ, story or event quests) the game becomes unplayable. Insane lag in fights and loading screens take an unreasonable amount of time (even more than usual for android). Have to restart the game every time.
  • LezahnyLezahny Member Posts: 1
    IGN lezahny
    Android 7.0
    Kenobi K6Power
    Game version 19.1
    Wifi & data
    Overheating , lag and what not. Worst in game update ever.
  • MrVamps07MrVamps07 Member Posts: 45
    Hi
    IGN:Mr.Vamps07
    Xperia XA
    Android: 7.0
    Cellular Data (haven't tried on wifi yet)
    Issues: Lagging during after one hour playing on arena. Also on other quests.
    Version: 19.1
  • driger13driger13 Member Posts: 6
    In-Game Name: Driger13
    Device and Model: Motorola G5S plus
    Device Operating System: 7.1.1
    Cellular or WiFi: in both
    Game Version Installed: Latest one
    Game Mode: in any game mode
    Description of the Issue: When I am going to play the game or start the alliance quest or story quest it automatically closed and right now I have faced this issue many times in gwenpool event when I defeat the boss the game closed. please solve this issues ASAP
  • Devastator01Devastator01 Member Posts: 8
    In-Game Name: Devasttor01
    Device and Model: Samsung galaxy tab 2
    Operating System: 7.0
    Cellular or WiFi: wifi
    Game Version Installed:  latest 19.1
    Game Mode: in arena, event quest and in aw and aq
    Description of the Issue kicking out of the game before the match starts, various screen bugs are my main issues
This discussion has been closed.