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TipoTipo Member Posts: 113 ★
in Bugs and Known Issues
Keep getting this message and it’s driving me nuts. Please look into it.

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 13,182 Guardian
    It means that someone is currently logged into your game account from another device.
    Only 1 device can be logged into your game account at a time.

    Do you play on both phone and tablet ? If so, do you fully close the game on one device before leaving it and later on running game on your other device ?

    If not, then someone else has your account (maybe an OLD phone of yours that you gave away, or someone else who has access to you game).

    —- Or do you mean up here in FORUMS ??
  • UnknownUnknown
    This content has been removed.
  • AMJDarkholmeAMJDarkholme Member Posts: 30 ★
    Experiencing the same log in bug (though I have all my buttons) When prompted, I've been closing the do you want to login with this account prompt. When I checked the actual Login Options screen, it shows that I am logged in already. Have you tried this similar method too? Unsure if this will be helpful, my apologies if this doesn't work for you.
  • UnknownUnknown
    This content has been removed.
  • TipoTipo Member Posts: 113 ★
    It’s happening to tons of people. Not sure what changed but it’s still popping up every time I open the game.
  • Knorr7227Knorr7227 Member Posts: 187 ★
    @SummonerNR Not true, it does not necessarily mean that someone has your acct info....I have 2 accounts on the same phone, and every single time I close out or log out of one acct to go into the other or close the game and open it later the "Already Logged In" message pops up. No one has ever had my acct info and I don't have any other phones/tablets that had the game installed on it.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,182 Guardian
    So is GameCenter, or such, basically trying to duplicate you being logged in thru that when your device itself is already logging you in directly to that account as well ? Or trying to automatically log you in your other account (so game is warning you that you are logged in to the other without first logging out from it ) ?

    Is this something brand new happening to existing people just from this past month's Update ?
  • Ronny_Ronny_ Member Posts: 66 ★
    I’m getting this massage whenever i opend the game plz fix it
  • Ronny_Ronny_ Member Posts: 66 ★
    @Kabam Miike
  • Manup456Manup456 Member Posts: 891 ★★★★
    I’m having the same issue with that window popping up and it logs me into some starter account.
  • UltimateBatJokeUltimateBatJoke Member Posts: 221 ★
    You should be fine by clicking log in. It happens to me when I log onto a different account
  • SummonerNRSummonerNR Member, Guardian Posts: 13,182 Guardian
    “Already LINKED” is different from claiming it's saying “Already LOGGED IN”.

    Is yours same pop up as in another duplicate post (pic below) ? Probably just indicating that your device is linked to another of your accounts, and whether you want to login using that other account or not (?) Although this could be something new that Kabam put in, or that GameCenter changed regarding logins.

    Of which, no, when you actually get a message that says ALREADY LOGGED IN (or such other exact wording), that one IS a message that comes up when a 2nd device is already logged in and running the game at same time you are trying to run game from another device too. So that's what the description of this post was originally implying (not the pic below).


  • Captain_2goodCaptain_2good Member Posts: 145 ★
    Hey y’all,

    Ever since yesterday I’ve been having a hard time getting onto the game. As soon as I load up, I’m prompted to the tutorial. However, I then get a pop saying that “this account is already linked” (which it is). I click on it to load up my account, but when it does, the main menu at the top of the screen doesn’t show up. I’ve tried hard resetting, deleting and reinstalling, and restarting my wifi. Is this happening to anyone else?
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi all!

    This seems to be an issue with Apple Gamecenter specifically. We are looking into it and will let you know when we learn anything new.
  • Atomic_WolfAtomic_Wolf Member Posts: 59 ★
    This just started happening to me yesterday and apparently it's an Apple Game Center issue. Clicking log in actually sends me to my account linked with the Game Center, not my account linked to a different email address. See the below thread for more details.

    https://forums.playcontestofchampions.com/en/discussion/181923/already-logged-in
  • SummonerNRSummonerNR Member, Guardian Posts: 13,182 Guardian
    @Justice_Evo_8 , @panda_mcoc , and all...

    If this is a recent iOS GameCenter problem, wonder if it is somehow trying to reconnect you to an alternate acct that was maybe initially setup on that (newer ?) device (as a brand new acct) but never played on because you then changed it to login to your older primary game acct (initially started on an earlier device).

    If you press CANCEL from that pop-up msg box, will it then let you sign to your actual “main” acct that you were hoping to play as ? May have to manually re-enter the acct Username(email) and Password for that acct.
  • timewakatimewaka Member Posts: 2
    edited February 2020
    Have you guys solved the problem?
    I only had one kabam and iPhone Game Center account.
    I am looking for a solution for the same problem,
    but my account game data is completely gone and cannot be recovered.
    I'm currently contacting Kabam Support.
    I don't know if it will be solved.
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