WE NEED ANSWERS ASAP

ElfOnTheShelfElfOnTheShelf Member Posts: 15
First off I wanna iterate why i'm starting this thread. It's been well over 2 weeks since we've heard from kabam and not only I, but many think kabam at the very least owes it's playerbase some form of response. I'm going to expand upon this as well as my reception of the recent maintenance compensation.

i) As mentioned above it's been well over two weeks since we've last heard anything from kabam. As an ever evolving game with what is a considerably large player base, it's important to keep everyone up to date. The lack of responsibility shown by kabam is a real shame imo. A weekly update with a few details here and there would be adequate... Something like "so we've talked over all your guys concerns and we've decided we're going to address a, b & c as our main priorities within the coming # of weeks, followed by ..." or something like "so here's our original roadmap for next month, and here's what we've adjusted it to...". Something like that isn't so difficult. The fact that kabam has taken so long really shows a lack of responsibility and understanding.

ii) On another note, as far as maintenance compensation goes, this was really nice, however imo it was far from adequate. What i mean by this is that recently, over the past few months we've had absurd amounts of emergency maintenance and server downtime, and I get it, technology isn't always cooperative, but before, kabam use to give something small, like the pots, revives and energy refills we got for each and every server downtime/emergency maintenance occurrence, and now its become a rare event to get any compensation. Because this is now a rare occurrence some are actually satisfied with this compensation, as no one was expecting it. However, we cannot let this distract us from the goal at hand, we have to stay focused on how kabam can better the game for all. This compensation does not resolve trash champs being part of the 6* pool or RNG deciding what you get from a 6* crystal you worked months for or ridiculous node combinations, etc. The fact that no one was expecting this maintenance compensation also speaks volumes about how the how kabam as a company has really changed, because none of this compensation costs them anything, i mean for goodness sake its just a bunch of code, so what difference to them would it really make to show understanding for their player base.

Anyways, that's my two cents... I'd appreciate if we did get an answer sometime soon

Regards
ElfOnTheShelf

Comments

  • TP33TP33 Member Posts: 1,689 ★★★★★
    Either they’re being shady and silent.

    Or they’re going to come out with MASIVE information with graphs and a clear roadmap and all sorts of documents and information in a weeks time. Just remember these things take time to put together
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,094 ★★★★★
    They are already threads about this same subject. Do a quick search before starting another duplicated one
  • DemonzfyreDemonzfyre Member Posts: 22,326 ★★★★★
    Also change your title to "We want answers ASAP". You don't really need them right now, you want them right now.
  • ElfOnTheShelfElfOnTheShelf Member Posts: 15
    TP33 said:

    Either they’re being shady and silent.

    Or they’re going to come out with MASIVE information with graphs and a clear roadmap and all sorts of documents and information in a weeks time. Just remember these things take time to put together

    It doesn't take over 2 weeks to do this. They have a team of developpers, animators, public relations people, etc. They work 8 hours+ a day, how can they be so inefficient? like honestly
  • edited May 2020
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  • ElfOnTheShelfElfOnTheShelf Member Posts: 15



    i mean for goodness sake its just a bunch of code, so what difference to them would it really make


    Btw, people pay real money for those bunch of codes.
    That's by choice, they don't have to do it
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, as we've stated in the main thread that is already going for feedback, we are working on providing some more information as soon as we can but, given the amount of feedback there has been in that thread, this will take time to review and address all of it. In the meantime, if you have feedback, please share it in the ongoing thread here.
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