[Android] Lag, Crashing and Performance Investigation

1333436383998

Comments

  • DeckardRJDeckardRJ Member Posts: 43
    Careful, Kabam might ban you. I got banned from Kabam Pothead, oops, I meant Porthos for asking for answers from them. ☺️
    This is why i don't spend on this game anymore.
  • ThecurlerThecurler Member Posts: 875 ★★★★

    Maybe it's time for all Android players with issues to go to the Google Playstore and rate the app with the lowest possible. That might make Kabam answer.

    Already did that. Unfortunately it makes zero difference. As long as the cash keeps rolling in they couldn't care less.
  • ThecurlerThecurler Member Posts: 875 ★★★★
    Particularly infuriating is the lack of acknowledgement and being unable to get any meaningful response from support or on the official forum. It makes you look (at least in my eyes) like bad, dishonest people who treat your customers with contempt.

    Look at the mutant treasure Island issue for example. Quest taken down and fixed within a few days. Bans issued.
    Android game performance since 27.2.5 ongoing for almost 7 weeks, no acknowledgment, no fix in sight.
  • DianeNelsonDianeNelson Member Posts: 29
    edited September 2020
    Thecurler said:

    Maybe it's time for all Android players with issues to go to the Google Playstore and rate the app with the lowest possible. That might make Kabam answer.

    Already did that. Unfortunately it makes zero difference. As long as the cash keeps rolling in they couldn't care less.
    It makes a difference because Google notices suddenly a big amount ratings for that app going down and contacts the Developer to ask what is wrong.
    It has been done before for this game and worked.
  • Mercury79Mercury79 Member Posts: 551 ★★
    Hey kabam I am facing some sort of bug...where my gameplay freeze and crashed...in all modes of matches...I don't know what to do...my device name is
    Redmi note 3
    Android version 6.0 marshmallow...
    Region_India
  • samxsamsamxsam Member Posts: 6
    Dear Kabam,

    I have been having this reoccurring issue where I go to start a fight in AQ/AW and it seems to freeze, then doesn't load up or move at all on my screen. I able then able to back out and go back into AW, only to see that my champ is at half health. This has happened now FOUR TIMES in the passed 2-3 weeks and I am SO sick of Kabam's server/connectivity issues. I cannot understand how or why it has been complete trash and they refuse to fix whatever the hell is going on. This is the type of **** that makes me and countless other wish to quit. What is the point of even trying to play a game that WON'T WORK? I even went out of my way to upgrade my phone and prove to myself that it's Kabam, not me. When are you guys ever going to do your f*****g job?

    Sincerely,
    A pissed off long-term player.
  • WHISKEYWHISKEY Member Posts: 1
    I still can't login to my game all day. it's only stuck at the starting loading screen with the red-wifi symbol then after a few minutes it says falied to log-in try again later. I already uninstalled and installed the game, restarted my phone still cant log-in. I'm using an android and i dont know if that's the problem because my alliance mates are logging-in fine. Please help
  • DeckardRJDeckardRJ Member Posts: 43
    Even their forums suck, can't attach a photo ._.
  • jdrum663jdrum663 Member Posts: 551 ★★
    A new thing started for me a couple of days ago. Now my game randomly crashes! Yay! That along with constant freezing, lag, glitches, and unresponsive buttons sure make the game "fun and interactive". Geez.

    Device: It doesn't matter
    Version: The disheartened one
  • knightmareknightmare Member Posts: 3
    In-Game Name: Dr. Stone
    Device and Model: Xiaomi Note 9
    Device Operating System: ANDROID 10
    Cellular or WiFi: wifi
    Game Version: 28.1.0
    Game Mode: All mode

    Whenever i play with Captain Marvel Movie
    8 out of 10 time game just stoped playing while doing medium hit or heavy attack.
  • demboyz16demboyz16 Member Posts: 38
    Game Name: demboyz16
    Device and Model: Galaxy Note 10
    Device Operating System: Android 10.0
    Cellular or WiFi: Both
    Game Version Installed: 28.1.0
    Game Mode: All modes
    Description of the Issue: Block timing/Input
    In any fight and especially during the beginning of the fight, the game doesn't register my block input. This is especially the case when trying to parry the opponent. The majority of the time, I'm faced with taking a full combo from this issue. It's very frustrating when it occurs during Alliance modes such as Alliance quest and Alliance War because i have to use units, glory, and items such as revives and potions to complete paths.
  • MaxGamingMaxGaming Member Posts: 3,211 ★★★★★
    edited September 2020
    at the beginning or mid fight my game will freeze and cause me to do a heavy attack with sometimes kills me
  • InsaneDesignInsaneDesign Member Posts: 1
    edited September 2020
    In-Game Name: InsaneByDesign
    Device and Model: Galaxy S9+
    Device Operating System: Android 10
    Cellular or WiFi: Cellular (T-mobile)
    Game Version Installed: 28.1.0
    Game Mode: Event Quest Uncollected
    Description of the Issue: Chapter 2 Quest 1 while fighting Black Widow Deadly Origins with my 6 star unawakened TaskMaster the game freezes in the loading screen. Reloading into the quest puts TM back at half the original health and continuously freezes the game while putting him at half the previous health. Full hp to half to a quarter to an eighth and so forth.


  • NOOOBMASTERNOOOBMASTER Member Posts: 33
    Madharchod kabam fix the game !
  • OneMast3rOneMast3r Member Posts: 331 ★★
    Ok wow. So I'm touching the screen and sometimes taps don't even respond. THIS IS NOT LAG. Touching the screen sometimes does nothing at all. Lag indicates you do an action and it happens later. This means NOTHING happens at all.

    Thousands of people are having this issue on ios and android. Every game chat for mcoc is complaining about this.
  • Kill_GreyKill_Grey Member Posts: 8,666 ★★★★★
    OneMast3r said:

    Ok wow. So I'm touching the screen and sometimes taps don't even respond. THIS IS NOT LAG. Touching the screen sometimes does nothing at all. Lag indicates you do an action and it happens later. This means NOTHING happens at all.

    Thousands of people are having this issue on ios and android. Every game chat for mcoc is complaining about this.

    Really? I thought it was only me. A few of the revives I spent today while exploring variant 3 were as a result of that. Imagine using Guilly 2099 and losing 150 hits worth of combo against a variant level boss just because your screen won't respond.

    Thank God for Nick Fury evade synergy, but since I can't use that in act 6 due to him being a 3*, I'm going to stay away from story quests as much as possible until this issue is resolved.
  • NOOOBMASTERNOOOBMASTER Member Posts: 33
    edited September 2020
    Are madharchod kabam i had fix frame drop probelm by game booster app on my phone but please fix your server every fight ends i get red wifi symbol and sometime connection failed ! Manytimes i loose my half champ because of connection failure !
    Randi ka bacha kabam please fix your server madharchod kabam.
    Nahi to apni ma maat chodao madharchod!
    It's has been almost more than 2 months but till now this connection problem is occurring. I have been waiting in hope that it will be fixed in next update from v27.2.5 but till now no fix!
    I hope your hijra ka fauj will reply this!
  • ZerestraZerestra Member Posts: 2
    In-Game Name: Zerestra
    Device and Model: OneTouch 7T Pro 5G
    Device Operating System: 10.0.37HD61CB
    Cellular or WiFi: Both
    Game Version Installed: 28.1.0
    Game Mode: All
    Description of the Issue: I am completely unable to log in. It just sits there, then after a while it says to reconnect. I've already tried clearing the cache, then I also tried reinstalling. And I've also restarted my phone several times.
  • ZerestraZerestra Member Posts: 2
    Zerestra said:

    In-Game Name: Zerestra
    Device and Model: OneTouch 7T Pro 5G
    Device Operating System: 10.0.37HD61CB
    Cellular or WiFi: Both
    Game Version Installed: 28.1.0
    Game Mode: All
    Description of the Issue: I am completely unable to log in. It just sits there, then after a while it says to reconnect. I've already tried clearing the cache, then I also tried reinstalling. And I've also restarted my phone several times.

    Quick follow-up...I tried to start in cellular again, and was finally able to log in. However, it's lagging as all get out. Champ pictures aren't loading, crystals aren't loading, etc.


  • NOOOBMASTERNOOOBMASTER Member Posts: 33
    Any plan for fixing connection problem? @Kabam Vydious @Kabam Lyra @Kabam Porthos @Kabam Zibiit
  • Kill_GreyKill_Grey Member Posts: 8,666 ★★★★★
    Has anyone noticed this issue where some champs would end up throwing their specials into block? It seems to happen after you attempt a full combo and immediately go for a special attack. The last swipe for the medium attack doesn't seem to be registered on time, and in the process of executing it, they instead throw their specials and the opponent ends up blocking it because of a delay in between the attacks.

    I've noticed it with champs that have a relatively slower medium like both daredevils and iron fist.
  • OneMast3rOneMast3r Member Posts: 331 ★★
    I have looked back several weeks now and do not see any updates to any issues. Maybe I'm not sure how this thread works as I do not see any help being posted?
  • Mankind5Mankind5 Member Posts: 19
    edited September 2020

    In-Game Name: Fate of Mankind
    Device and Model: Samsung Galaxy A21
    Device Operating System: Android 10
    Cellular or WiFi: both t-mobile
    Game Version Installed: 28.1.0
    Game Mode: Alliance Quest
    Description of the Issue: I just got new mobile today, downloading before old mobile app. Then jump in AQ game, start fight then froze up. Half health 50%. Any thoughts?
  • EzpadxEzpadx Member Posts: 5
    Mankind5 said:


    In-Game Name: Fate of Mankind
    Device and Model: Samsung Galaxy A21
    Device Operating System: Android 10
    Cellular or WiFi: both t-mobile
    Game Version Installed: 28.1.0
    Game Mode: Alliance Quest
    Description of the Issue: I just got new mobile today, downloading before old mobile app. Then jump in AQ game, start fight then froze up. Half health 50%. Any thoughts?

    This has been a major problem for me since the Sasquatch/dragon man update
  • dynastyhowldynastyhowl Member Posts: 45
    In-Game Name: dynastyhowl
    Device and Model: Pixel 2
    Device Operating System: Android 11
    Cellular or WiFi: Both
    Game Version Installed: 28.1.0
    Game Mode: All
    Description of the Issue: After downloading android 11, I get this grey bar every time I pull down the drop down menu. It is very annoying since it blocks a portion of the game, namely the amount of units I have. The only way I can get rid of it is by restarting the game.
  • HollowAizenHollowAizen Member Posts: 37
    Game Name: Hollow Aizen
    Device and Model: One plus 8
    Device Operating System: 10.5.20
    Cellular or WiFi: WiFi and Cellular (5g &4g)
    Game Version Installed: 28.1
    Game Mode: All
    Description of the Issue: specials 1 and 2 have been constantly missing and being blocked after being cast from a standard 5 combo of m,l,l,l,m. Before the update i had no issues connecting specials to combos, yet after so many champs can't connect sure to something, wether it be input lag, ai recovery timing, or some background process speeding things up unnecessarily. I've noticed it more and more in quests and fights I've already finished. It's getting annoying and unit consuming to constantly her hit after a combo when I'm just trying to build. Champ examples are Ægon s1 and s2, torch s2, fury s1 and s2, thing s1.
  • ThecurlerThecurler Member Posts: 875 ★★★★

    Game Name: Hollow Aizen
    Device and Model: One plus 8
    Device Operating System: 10.5.20
    Cellular or WiFi: WiFi and Cellular (5g &4g)
    Game Version Installed: 28.1
    Game Mode: All
    Description of the Issue: specials 1 and 2 have been constantly missing and being blocked after being cast from a standard 5 combo of m,l,l,l,m. Before the update i had no issues connecting specials to combos, yet after so many champs can't connect sure to something, wether it be input lag, ai recovery timing, or some background process speeding things up unnecessarily. I've noticed it more and more in quests and fights I've already finished. It's getting annoying and unit consuming to constantly her hit after a combo when I'm just trying to build. Champ examples are Ægon s1 and s2, torch s2, fury s1 and s2, thing s1.

    They messed the game up for OnePlus players with high refresh displays over 2 months ago.
    Seems unlikely it will be fixed.
Sign In or Register to comment.