Kabam Needs to get its house in order before any new content is released.

Hi Kabam, Mike and MCOC community,

Its been a long day and I am writing this post after having been a player for 2 years now. Not a whale but a fairly regular player who spends 3-4 hours a day on the game. I am by no means a superb player but I make it through. There have been some things that have been bugging me about this game for quite some time now and I would like them to be addressed by Kabam for community as whole. As usual Mike can close this thread as redundant but then we will know for sure that feedback doesn't matter and Kabam is not going to answer any questions for us and we as a community can decide what needs to be done.

There are some notable bugs in the game that have been here for some time, let me bring it up:
1. Animation issues with Dormmamu in AQ. Whenever he charges the screen frame rate drops and you get hit before you can block. Current status not fixed.
2. Power burn issue with champs whose only utility is power burn( AOU Vision) or Nebula on SP1. Current status not fixed and no updates on the issue.
3. Spidey and Punisher 2099 instantaneous recovery post SP1. Noticeable in AW. You get no time to block or hit back after blocking a SP. Current status not fixed.
4. Block and Parry not consistent. Current status scheduled to be fixed in October.

Many more bugs and reported inconsistencies by the community at large. My question to Kabam is why/how is there no regular update on these issues? Will the community be kept in dark till the end of time over these?

Over and above those there are some money grabbing "fixes" in-game that need to be addressed as Kabam have claimed to make the game more balanced in term of characters:
1. Why is MD so highly beneficial as opposed to all other class masteries? If balance were to be achieved then other class masteries should have at least a comparable effect. If you combine Limber in AW with maxed out MD and a Maxed out 4/55 Juggy/UC , there are few guys who can go and kill it. Defender diversity takes a toss as you can still surround boss with 5 of those and let MD do its job. If grabbing money is the only concept of balance then Kabam should come clear about it.
2. AW updates stating regen abilities on defenders wouldn't be affected by Node health boost makes killing certain defenders easy, But why then same champions get attack abilities boosted by Node attack boost? Magik's Limber deals 300-700 damage on sub bosses depending on level and node. Very convenient to fix a certain aspect of some champions whereas leave the other(read money spending) aspect as untouched.
3. Tuesday Maintenance is nothing but scheduled server clean up. Can you not say so? Rarely are fixes pushed. For Round 5 of AQ falling on same day can you not move it to Wednesday? How difficult it is? Can you not have a player poll to decide it?
4. Why is Kabam so concerned about negative feedback? Quite a few friends of mine have posted in forum and their posts were removed and certain forum members reported them(Read Paid). Guess what in 3 cases two of the 3 reporters were the same. Why is Kabam so worried about negative feedback? If there is no abuse then Kabam should let the post stay.
5. Kabam Mike, Wolf and the Z-guy are all supposed to be addressing player concerns all the time yet I see them only posting time to time on their convenience and when a negative post has to be shut down. Can Kabam for once be customer-centric and show that they have pride? Bigger companies have fallen in recent memory due to dissatisfaction.

These are some of the questions I have had and will continue to have for some time. There are many more but will pour out in time. Will appreciate if a healthy discussion ensued over this post rather than this being torn down again. For my convenience I will make a copy and post on Reddit.

Comments

Degirmencioglu

Why would they rush to fix anything when it’s plain as day no matter how bad the game is. Or, how many bugs are found in a new hero, or new event quest they know it’s a guarantee a large populace of individuals will spend money on said broken game, broken content, and of course broken hero.

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Rora

i beleive kabam is doing its best always. hatss off kabam . And whats irritates me is when people cry over the forum. stop crying and stop begging mcoc fans. thank you

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kolomvos

Personally I wouldn't mind a month or two without new quests or any new content if it meant the app will be stable and bug free (as much as it can be) again, kind of like it was before update 12. Every time I try to open the game, it exits on the loading screen, for at least 3 times until it finally loads. Luckily I'm a patient person.

Lagging, freezing, frame skipping, all sorts of bugs here and there. It's a broken game.

Rora

I WAS JUST SAYIN IN GENERAL ABOUT CRYING AN BEGGING IN THE FORUMS. JUST APPRECIATE ALL THE HARDWORK KABAM HAS PUT IN AND BE PATIENT ( ROME WASNT BUILT IN A DAY) THANK YOU!

chunkyb

Mcoc was released in 2014. The issues keep mounting up. Caps lock doesn't solve that. However, voicing your concerns as a customer usually goes farther than pretending like everything is great and yelling at the players.

NDK13

Rora wrote: »

I WAS JUST SAYIN IN GENERAL ABOUT CRYING AN BEGGING IN THE FORUMS. JUST APPRECIATE ALL THE HARDWORK KABAM HAS PUT IN AND BE PATIENT ( ROME WASNT BUILT IN A DAY) THANK YOU!

First of stop shouting. Secondly stop comparing rome to mcoc. Rome was an empire. Mcoc is a MOBILE game 2 entirely different things.
Secondly kabam hardly is appreciative of their players. Look at their screw ups from 12.0, there's too many to count.
Kabam never fixes a bug which is beneficial to them if players are generating revenue for them. If a bug isn't beneficial they do a quick server maintenance or something along the lines to fix it. Case and point for the 5 star punisher debacle.
Rather than shouting offer constructive criticism like chunkyb stated.

mum_m2

I think in this release they stated they fixed parry. so.

DoctorofEvil

I agree that Kabam needs to be quicker about fixing known, obvious bugs. But the lifeblood of this and all games is new content. If Kabam seriously announced "no October quest or new heroes, instead we are going to fix vision's damage issues" it would be very bad for its business and the game itself. They need to do both

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Nexus_UY_Scuti

What Kabam doing is the politically correct thing. They can't just tell everyone that they are only out for money. Oh you would love that, then you can justify not spending money or time on the game.

No, they leave you in doubt. They may fix it, they may not. Nobody knows, and yet their revenue is off the charts. So as long as they continue to reel in the whales, they will continue their methods.

You expect better communication between them and you, but they are not giving you that. But they won't outsight say it (that would be stupid from a PR perspective), they just let their actions speak.

So take it however you like it, and decide what to do. Just don't clutter the forums with these useless posts.

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Rora

NDK13 wrote: »

Rora wrote: »

I WAS JUST SAYIN IN GENERAL ABOUT CRYING AN BEGGING IN THE FORUMS. JUST APPRECIATE ALL THE HARDWORK KABAM HAS PUT IN AND BE PATIENT ( ROME WASNT BUILT IN A DAY) THANK YOU!

First of stop shouting. Secondly stop comparing rome to mcoc. Rome was an empire. Mcoc is a MOBILE game 2 entirely different things.
Secondly kabam hardly is appreciative of their players. Look at their screw ups from 12.0, there's too many to count.
Kabam never fixes a bug which is beneficial to them if players are generating revenue for them. If a bug isn't beneficial they do a quick server maintenance or something along the lines to fix it. Case and point for the 5 star punisher debacle.
Rather than shouting offer constructive criticism like chunkyb stated.

YOU STOP SHOUTING FIRST AND ITS MY WISH WHAT I WANNA TO COMPARE . SO STOP SHOUTING. THANK YOU

bloodyCain

ShubasaurasRex wrote: »

Hi Kabam, Mike and MCOC community,

Its been a long day and I am writing this post after having been a player for 2 years now. Not a whale but a fairly regular player who spends 3-4 hours a day on the game. I am by no means a superb player but I make it through. There have been some things that have been bugging me about this game for quite some time now and I would like them to be addressed by Kabam for community as whole. As usual Mike can close this thread as redundant but then we will know for sure that feedback doesn't matter and Kabam is not going to answer any questions for us and we as a community can decide what needs to be done.

There are some notable bugs in the game that have been here for some time, let me bring it up:
1. Animation issues with Dormmamu in AQ. Whenever he charges the screen frame rate drops and you get hit before you can block. Current status not fixed.
2. Power burn issue with champs whose only utility is power burn( AOU Vision) or Nebula on SP1. Current status not fixed and no updates on the issue.
3. Spidey and Punisher 2099 instantaneous recovery post SP1. Noticeable in AW. You get no time to block or hit back after blocking a SP. Current status not fixed.
4. Block and Parry not consistent. Current status scheduled to be fixed in October.

Many more bugs and reported inconsistencies by the community at large. My question to Kabam is why/how is there no regular update on these issues? Will the community be kept in dark till the end of time over these?

Over and above those there are some money grabbing "fixes" in-game that need to be addressed as Kabam have claimed to make the game more balanced in term of characters:
1. Why is MD so highly beneficial as opposed to all other class masteries? If balance were to be achieved then other class masteries should have at least a comparable effect. If you combine Limber in AW with maxed out MD and a Maxed out 4/55 Juggy/UC , there are few guys who can go and kill it. Defender diversity takes a toss as you can still surround boss with 5 of those and let MD do its job. If grabbing money is the only concept of balance then Kabam should come clear about it.
2. AW updates stating regen abilities on defenders wouldn't be affected by Node health boost makes killing certain defenders easy, But why then same champions get attack abilities boosted by Node attack boost? Magik's Limber deals 300-700 damage on sub bosses depending on level and node. Very convenient to fix a certain aspect of some champions whereas leave the other(read money spending) aspect as untouched.
3. Tuesday Maintenance is nothing but scheduled server clean up. Can you not say so? Rarely are fixes pushed. For Round 5 of AQ falling on same day can you not move it to Wednesday? How difficult it is? Can you not have a player poll to decide it?
4. Why is Kabam so concerned about negative feedback? Quite a few friends of mine have posted in forum and their posts were removed and certain forum members reported them(Read Paid). Guess what in 3 cases two of the 3 reporters were the same. Why is Kabam so worried about negative feedback? If there is no abuse then Kabam should let the post stay.
5. Kabam Mike, Wolf and the Z-guy are all supposed to be addressing player concerns all the time yet I see them only posting time to time on their convenience and when a negative post has to be shut down. Can Kabam for once be customer-centric and show that they have pride? Bigger companies have fallen in recent memory due to dissatisfaction.

These are some of the questions I have had and will continue to have for some time. There are many more but will pour out in time. Will appreciate if a healthy discussion ensued over this post rather than this being torn down again. For my convenience I will make a copy and post on Reddit.

I disagree on point 3. There are certain champs that you can counter ASAP after their SP and that is what makes the game interesting: you need a new strategy to counter that. That is what making the game fun from my POV

unknown

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187

Paid forum trolls are used to move the heat of players' valid concerns from Kabam over to these trolls. They are a quite common tool in the gaming industry tbf, nothing that Kabam uses exclusively. If you see these trolls pop up with their grounded wisdom at your thread, with their message count being in the thousands, only arguing pro Kabam and versus the players base without a single exception - then you know, that your thread is on the fast track to be closed asap. They are furthermore used to bring up company statements and replies, that cannot be posted "in orange".

Best thing is to ignore them completely. It's difficult though, as they know very well how to focus your anger on them instead.

unknown

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Dave_the_destroyer

187 wrote: »

Paid forum trolls are used to move the heat of players' valid concerns from Kabam over to these trolls. They are a quite common tool in the gaming industry tbf, nothing that Kabam uses exclusively. If you see these trolls pop up with their grounded wisdom at your thread, with their message count being in the thousands, only arguing pro Kabam and versus the players base without a single exception - then you know, that your thread is on the fast track to be closed asap. They are furthermore used to bring up company statements and replies, that cannot be posted "in orange".

Best thing is to ignore them completely. It's difficult though, as they know very well how to focus your anger on them instead.

17. Do not accuse fellow players of being 'Kabam Employees' or shills. We have a strict ZERO sock puppets policy as a company, meaning no employee is to be communicating with our players without clearly indicating they are a member of staff. As a result, accusations such as this towards players with opposing opinions will not be tolerated.

TenebrousTenebrific

Please report bugs in the appropriate section of the forums, with details as required. A discussion thread sharing your overall game feedback with other players doesn't get the QA team's attention to specific bugs. If there's already a thread open for the bug in question, please post on that specific thread.

As we've said multiple times in the forums, new content won't be halted while bugs are fixed or investigated. Reported bugs are handled by a different team than the one creating new content. They do of course work together for mechanics, but new content does NOT delay bug investigations.

Some issues simply take longer to fix than others. Some issues are device specific.

Questions regarding balance are being addressed in the threads that are dedicated to those topics. You'll see quite a bit of conversation regarding this, from Kabam Miike and other admins, in the AW discussion thread as well as the patch notes discussion thread. Do not make new threads when others are open already as this only serves to further clutter the forums.

And last and not the least of all, we do NOT hire shills. We expect all forum members to treat one another with respect. Disagreements and debates are fine, but making it personal is not.

I'll quote directly from the forum rules here: "Do not accuse fellow players of being 'Kabam Employees' or shills. We have a strict ZERO sock puppets policy as a company, meaning no employee is to be communicating with our players without clearly indicating they are a member of staff."

As this thread started out with a mixture of topics and turned non-constructive in the comments, it is now closed. For review, the forum rules can be found in the thread located here: https://forums.playcontestofchampions.com/en/discussion/54/forum-rules-please-read-prior-to-posting