**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Device Operating System: Android
Mobile Carrier: Network in UK on O2
Cellular or WiFi: issue with both. Wifi Virgin Media
Game Version: 33.3.0
Game Mode: Game Loading, Navigation, Request for help, going from screen to screen, moving in lanes, opening crystals
Champions Affected: NA
Active Boosts: NA
Description of the Issue: Loading game can take over 1 minute regards if on wifi or mobile network. Once loaded, any action i want to do from simply moving lanes (AQ, AW and questing), opening crystals, reading new msg. Basically all the things i want to do takes between 5-15 seconds.
I have exactly the same issue (starting 2 days ago)... The game is extremely slow in all contents (moving in AQ, loading screen, everything in game is slow, changing mode etc).
Before this (and due to the patch 33.3.1) the game had some freeze but now it's almost unplayable !
Device: XIAOMI Redmi note 10S (powerful except with MCOC)
OS : ANDROID 11
Game version 33.3.1
4G or Wifi is the same
All contents of the game are affected
Game restart or clean does nothing
Fred
Device Operating System: iOS 15.3.1
Mobile Carrier: O2
Cellular or WiFi: Both have very long loading times
Game Version Installed: 33.3.0
Game Mode: Everywhere except while in a fight. AQ, questing, arena
Champions Affected: None, itโs a game issue in general
Active Boosts: None
Description of the Issue: loading into the game is taking 2 to 3 times longer than usual. Sometimes up to 4 minutes, it sticks on the misty knight screen, sometimes I have to force close the app or it does not go past that screen.
Moving to the next tile in AQ or regular questing content is taking around 8 seconds from pressing the next tile to move to the game actually moving me along.
Claiming milestone rewards and moving between screens in the main menu that require the game to load something is also taking between 8-10 seconds each time I press on them. Arena is showing similar behaviour when interacting the fight button and finish my round of 3 fights. Also when requesting help on my used champions
Device and Version: iPhone 7 Plus (MNQN2PM/A)
Device Operating System: iOS 15.2.1
Mobile Carrier: Orange Flex (PL)
Cellular or WiFi: Both
Game Version Installed: 33.3.0
Game Mode: Whole game, Story Quests, Event Quests, Arena, Alliance Quest, Alliance War.
Champions Affected: n/a
Active Boosts: n/a
Description of the Issue: After almost all actions game takes extra few seconds to proceed. For example help request on champ after arena, match start or moving from node to node in quests.
Screenshot or Video: https://share.icloud.com/photos/015efMpUohAjRHxhD5ANdTHVA
Updated game
iOS 15.2.1
Game is unplayable right now . Itโs taking over a minute to load game , even basic movements taking forever. Kabam, youโre going to have a lot more people quitting this game shortly if you donโt fix this soon.
Device Operating System: Android 11
Mobile Carrier: Movistar
Cellular or WiFi: Issue with both.
Game Version: 33.3.1
Game Mode: Game Loading, Navigation, going from screen to screen, moving in lanes, opening crystals
Description of the Issue: Ever since Feb 17th loading the game can take over 1 and a half minutes on wifi or mobile network. Once loaded, any action such as start a quest, moving through lanes, opening crystals, selecting fights in arena, takes more than 15 seconds, sometimes the game just put a blank screen.
Device and Version: iPhone 12
Device Operating System: iOS 15.2.1
Mobile Carrier: Orange FR
Cellular or WiFi: Both
Game Version Installed: latest
Game Mode: Whole game, Story Quests, Event Quests, Arena, Alliance Quest, Alliance War.
Champions Affected: n/a
Active Boosts: n/a
Description of the Issue: Game slow since yesterday. 5 s to move between 2 tiles, 10-15s to enter a menu.
Claiming one to two stuff in the stash also loads a lot longer than before
Oppo Find X2 Pro 512/12GB
On my iphone, I am stuck on the Misty Knight loading screen for maybe 10-20 seconds. It takes even more time when I start the game on my iPad, more than 30 seconds.
The request help in champions screen sometimes freeze and need to restart .
Please fix it guys. Thank you.
Device: Samsung Galaxy M52 5G
Device Operating System: Android 11
Game Version: 33.3.1
By the way I'm from Brazil
Device Operating System: iOS 15.3.1
Cellular or WiFi: Both have very long loading times
Game Version Installed: 33.3.0
Game Mode: Everywhere except while fighting.
Champions Affected: None
Active Boosts: None
Description: Loading issue, today 2 times in war stuck, 3 times in AQ stuck, my arena grinding ruined cause of this. now I'm going to skip 4-star arena cause it takes soo much time. Usually only take 1 hour to reach 6M milestone on 6 star featured, now 2 hours !!!!. loading screen longer than usual, every button takes couple of seconds to respond (next fight, find match etc).
iphone 8 plus
ios 14.8.1
I left this game 2 1/2 years ago because of the inconveniences with updates....returned thinking by now things will be different!
I truly hope we get this resolved quickly because, at the current state, I have no interest in loging in.
Missing the last 12hrs of arena and now the new arenas, it hurts, to say the least.
Any sort of response would feel good at this time.
seeing that many inculding myself thought it was my phone or my internet that wss the problem.
Android s10
Os-12
Wifi and data- same on both
Game Version- 33.3.1
Device Operating System: Android v12
Mobile Carrier: Verizon
Game Version: 1202935
Game Mode: Game load, Navigation, Hero Selection, Item Selection, Crystal Opening, Screen Transition, EVERYTHING except for in-fight content.
Champions Affected: none
Active Boosts: none
Description of issue: Game load now takes over 45 seconds. All actions (outside of combat) take 10-15 seconds to execute. In-combat gameplay has no issues. Screen transitions take 15+ seconds to load. Arena, which is very selection and transition heavy, is unplayable. Issue started on 2/16. Prior to this, no significant load times, though "internet connection issue" symbol was not uncommon. Tested on 1 gig wifi, 4G, and 5G. Loading issue is consistent across all.