Getting really annoying having to shut down and reboot 10X due to the lagging and the spinning wheel

Had to reboot my phone 10X due to lagging and that spinning wheel in the lower right-hand corner in a span of 90 minutes. I have checked my phone for updates and cleared any cookies, but still with the lagging and that spinning eye sore wheel. Thanks, Kabam, I enjoy turning my phone on and off for the extra finger exercises.

Comments

Kabam Valkyrie

Hi There!

When reporting suspected bugs or errors in The Contest here on the forums, having as much information and context around this issue as possible is very important. This will help in communication with the team and with troubleshooting on the forums.

When posting a suspected bug, please use the below template to make sure we have all the information needed to investigate. Posts without complete information or constructive commentary may be edited or removed according to the forum rules.

Also, make sure to check the Known Issues thread and any existing active threads on the forums to see if the problem you are experiencing is already known.

Please include as much information from this template as possible with your report.

Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

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Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

Active Boosts: Are you using any boosts when you experience this issue?

Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

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Kabam Porthos

Hey guys, to help us keep track of everyone's feedback about issues like these, we created the dedicated threads below.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

Please report your concerns in whichever of those threads is relevant to you by providing the details outlined in our Bug Report Template.

Thank you very much in advance for your help!