Can't enter a fight anymore

So I downloaded the patch and; as usual, jumped right into the MODOK's lab. Got this as soon as I jumped into the first fight

I re-load the game and I get this

I hit "Fight" and it gives the error message again. and it loops. I was basically soft locked out of the game. I managed to get passed the re-fight menu after rebooting my phone and jumped into the story mission and I got the same error message. I can't enter a fight at all. What the heck guys?!

Comments

BenFuryTheHero456

I am experiencing the same issue, what the heck!? Please kabam fix it ASAP!

1haunted_memory

I have received the update

Kabam Vydious

Hey y'all -

I'm sorry you're running into this issue. Can you please contact support with this matter so we can check into it properly? You can contact them by selecting the gear icon in the upper left corner of the main MCOC screen. From there select 'Support'.

costy_the_tasty

I have exactlycthe same problem. I lost the chance to enter in the 8 hours event because of that...no arena ...no nothing SAME ERROR

seanjohn7944

I also have this issue. I cannot select the gear icon from the main screen because I am in a continuous error-crash-recover loop.

Kabam Vydious

If you can't contact support via the app, please click this link: http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK

Darkstar4387

One of my friends is also experiencing it and their members, it's affecting mutiple different devices across mutiple operating systems and versions

Ketchup1791

Darkstar4387 wrote: »

One of my friends is also experiencing it and their members, it's affecting mutiple different devices across mutiple operating systems and versions

So what it happens on isn't even consistent? Wow.. they really screwed up this time didn't they?

unknown

This content has been removed.

Pferder

Having the Same Issue. Can't enter fights anymore...can't do anything.

Pferder

Any news on what's wrong with the update? Over 4 hours and I still can not fight. Can't Do quests and can't help my alliance in AQ...hope there will be a solution for this soon

Kabam Vydious

Please contact support as mentioned above. We need to have accounts looked at to see what's affecting them, but we can't do that on the forums.

Before contacting support, please make sure your game is up to date with the latest version.

Trollllollllo

Me too. Ive tried reinstalling the game, restarting and restoring my phone. Nothing seems to work.

Ketchup1791

Kabam Vydious wrote: »

Please contact support as mentioned above. We need to have accounts looked at to see what's affecting them, but we can't do that on the forums.

Before contacting support, please make sure your game is up to date with the latest version.

I have contacted support. I'd love for you to figure this out because it's hard to play the game when I can't access the MAIN part of the freaking game.

Ahitlaw

Hey Kabam Vydious it's your damn update that is screwing people over,FIX YOUR UPDATE. You caused the problem,not us. It's problems like this is why you can't even get 1mil likes on Facebook...

costy_the_tasty

All happened since this last update. My alliance is gonna kick my sorry a.s out.. And what should iI do with my case number received after contacting support.

Trollllollllo

costy_the_tasty wrote: »

All happened since this last update. My alliance is gonna kick my sorry a.s out.. And what should iI do with my case number received after contacting support.

costy, you don,t do anything with the case number. It is just merely a number. Im having problems with my account too, but i have good relationships with my alliance, so they understand. You should tell your alliance about whats happening and why you cant play.

costy_the_tasty

I told them all from begining. I hope kabam will fix this like yesterday. I cant afford to change my phone too often

Ahitlaw

How about my wife who can't play and now she's going to be robbed of her rank reward she was aiming for because KABAM don't know how to update their games properly. It has been way too long now.

kymao99

I have problem like this. Please fix it now kabam.thanks

costy_the_tasty

Anyone post here when this update bug is solved please. I tried 100 time to start a fight since last night and never succeded

costy_the_tasty

I have waited 1 year for t5 basic cats and now when fragments are availble i cant play and 8 hours events are passing

costy_the_tasty

Kabam can you please hurry up for a loyal addicted player

Bkiller

this is bs i cant play

Jakarris

I can't start a match....I've sent a message but haven't got a response

Bkiller

why hasnt this been fixed yet

Ketchup1791

@Kabam Miike Can you at least drop some form of explanation as to what is causing this? A handful of us have gone a full day without being able to play.

Vitas666

Не работает обновление,захожу в любой бой пишет ошибка и выкидывает из игры

TNARYT9

Hope they can fix this by the 10th

costy_the_tasty

Clock is tickin and we loose rewards Kabam. Hurry up please