Incursion - my screen goes black [resolved in hotfix, available now!]

Is this Dust’s new power? She makes the screen go black? I lost a champ and most of herc. Is this a glitch?

Comments

I'm shocked this has continued to be an issue. I got lucky to beat Dust in the EQ, but you'd think this critical issue would've been fixed asap. It's taken too long.

ShaggyM

Seriously it's getting ridiculous already. Incursions are almost impossible to play.

BeastDad

Seriously it's getting ridiculous already. Incursions are almost impossible to play.

No it’s actually impossible especially at level 15.

ShaggyM

Seriously it's getting ridiculous already. Incursions are almost impossible to play.
No it’s actually impossible especially at level 15.

I just got black screened twice in the first 5 floors. Get to 15 at that pace? Not likely

Midnightfox

I think we all deserve compensation. lol.

doctorb

This happened to me 3x now in thronebreaker monthly event quest. Had to revive each time. I'm keeping track of all resources lost due to this. What r the chances we get compensated???

Or should I just forego fighting her till the black screen of death issue is resolved???

TheShinyDome

I keep checking this thread to see if there are any Kabam responses or updates on fixing this and continue to be disappointed.

Incursions aren't worth playing to me if I can't get through them due to a bug like this.

Add this to the WoW BS right now and I'm finding myself wondering how much longer I'm going to play this game.

Alkopalko

Still no update on this ? I keep trying to advance in Incursions but this Randomly occurs. Kind of sick of even trying at this point. What’s going on ?

DrZola

I finished Sectors 1-4, and my last run a couple of days ago didn’t black out for Sector 4.

I assumed if I waited for it to be resolved that would be best for Sectors 5-6. I honestly am surprised there’s been no response on this after 4 days? Sure, WoW is a train wreck, but does that preclude any follow-up on this issue?

Dr. Zola
It’s going to be a week minimum. They won’t touch it over the weekend. Special incursion event for the month knocked down by a week and not even a status report.

It is on the Trello board. I assume most have given up on that site because it often seems out of step, but I can confirm there is a listing for this problem there.

A suggestion: when an issue like this has a thread folks are following, and it gets promoted to a Trello board listing, I think it would be helpful for someone on the team to drop a comment in thread mentioning that the issue is actively being reported on Trello.

Dr. Zola

Kontestman

Thank you for making me waste units and also lose out on valuable incursions artifacts for deathless king groot

DocWest

This bug is brutal and it’s happening in other games modes in addition to Incursions. The lack of communication is so disappointing

Fit_Fun9329

Due to this bug I did not start a run yet. Mods, kindly update when it’s fixed, thanks

Caleb1705

https://youtu.be/WRypZTOPnto?si=TQax2PL17NSuuaj7

This is the third time I've tried running incursions this week and have run across this glitch every time.

Rayven5220

My screen never went totally black luckily, but when I was fighting the Ronin boss in EQ, cav difficulty it started closing in on me.

Jaycray81

The only fair compensation is to award all of the zone rewards to everyone

BeastDad

Seriously it's getting ridiculous already. Incursions are almost impossible to play.
No it’s actually impossible especially at level 15.
I just got black screened twice in the first 5 floors. Get to 15 at that pace? Not likely

You have to get lucky and avoid Dust.

BeastDad

I finished Sectors 1-4, and my last run a couple of days ago didn’t black out for Sector 4.

I assumed if I waited for it to be resolved that would be best for Sectors 5-6. I honestly am surprised there’s been no response on this after 4 days? Sure, WoW is a train wreck, but does that preclude any follow-up on this issue?

Dr. Zola
It’s going to be a week minimum. They won’t touch it over the weekend. Special incursion event for the month knocked down by a week and not even a status report.
It is on the Trello board. I assume most have given up on that site because it often seems out of step

That is saying it nicely.

Teds_1_Rooster

Probably not doing anything because it isn’t affecting everyone

Teds_1_Rooster

…and still we wait for Kabam to do or say ANYTHING!
@Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra

Thiartc

Just happened to me in EQ, Hercules vs Dust. Miraculously I managed to win but the thought of doing it 5 more times doesn’t fill me with joy.

yeah, found it in EQ also, same fight combo, herc v dust, forced close my game open and got the fight done. But, yes, its not only a incursion issue anymore

Alkopalko

Just happened to me in EQ, Hercules vs Dust. Miraculously I managed to win but the thought of doing it 5 more times doesn’t fill me with joy.
yeah, found it in EQ also, same fight combo, herc v dust, forced close my game open and got the fight done. But, yes, its not only a incursion issue anymore

For me it has happened with dust as well, but yesterday it started with Hawkeye for example without dust being present at all.

Iosif

Same here

Rockaflockaflow

This issue is also effecting the Event Quest

SammyDe

Happened to my mini account in sector 2 zone 11 with Doom against Dust. Doom got KO as the screen is black and then Abs Man also had the same black screen but luckily got the win.
Happened 1 day ago on my main in TB EQ. Human Torch against Dust, KO pretty fast but then the next champ was ok and didn’t have a black screen, I think it was Kate or Nick…

JLordVileJ

I'm calling it, redfire is hacking kabam and is causing this to happen. He has been silent for too long

ReignkingTW

My screen never went totally black luckily, but when I was fighting the Ronin boss in EQ, cav difficulty it started closing in on me.

That happened to me once too. I would've posted but I couldn't recreate it.

DocWest

Can we please get an update on what’s going on with this bug?

Chuck_Finley

If there isn’t a fix coming quickly - send out some revives and let us know we need to push through. We are sitting here twiddling our thumbs on a limited time event wondering if we are going to waste time and items if we attempt a run.

JLordVileJ

My screen never went totally black luckily, but when I was fighting the Ronin boss in EQ, cav difficulty it started closing in on me.

That happened to me once too. I would've posted but I couldn't recreate it.

That's been happening for MONTHS

DrZola

I finished Sectors 1-4, and my last run a couple of days ago didn’t black out for Sector 4.

I assumed if I waited for it to be resolved that would be best for Sectors 5-6. I honestly am surprised there’s been no response on this after 4 days? Sure, WoW is a train wreck, but does that preclude any follow-up on this issue?

Dr. Zola
It’s going to be a week minimum. They won’t touch it over the weekend. Special incursion event for the month knocked down by a week and not even a status report.
It is on the Trello board. I assume most have given up on that site because it often seems out of step
That is saying it nicely.

Yep. The current state of things is depressing enough I just don’t have it in me to describe it as pointedly as I normally might.

This is like what? 6 days since the blackout issue was raised?

Dr. Zola