my 4* Blade disappeared after gifting event ended

Lex_Luger21Lex_Luger21 Member Posts: 69 ★
in Bugs and Known Issues
During the gifting event, I was lucky enough to acquire a 4 star Blade from the Unforgettable crystal. I ranked him up to rank 3, and everything was good, but right when the gifting event ended, my Blade disappeared. Did this happen to anyone else? My Username is Lex-Luger21, and my top champ is Hyperion. If anyone form Kabam see's this, please tell me what happened, and contact me to see how you can help me.

Comments

  • MattyloMattylo Member Posts: 234 ★
    contact support they wont help you on the message boards
  • BahamutBahamut Member Posts: 2,307 ★★★★
    @Kabam Miike @KabamDK @Aodra
  • patricklupangopatricklupango Member Posts: 9
    thats sad they didnt even reply :(
  • WhatRYouWhatRYou Member Posts: 443 ★★
    patricklupango wrote: »
    thats sad they didnt even reply :(

    They don't need to, the answer is right there!!!
    Contact support, these types of issues aren't rectified in forums!!
    Cheers!

  • mum_m2mum_m2 Member Posts: 1,776 ★★★★
    patricklupango wrote: »
    thats sad they didnt even reply :(

    even if they did reply, you want them to reply within 1 minute of them being called on
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey there @Lex_Luger21. The previous comments are correct; you'll want to submit a ticket to Customer Support so that they can review your account. You can submit a ticket in game by tapping the Gear icon in the top left corner of the app, then choosing Support. Thanks!
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