I'm dumb + I think this is a support ticket, right? I did t completely mess up?

willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
in General Discussion
I just exited instead of restarting at the. Silver Centurion fight for the "From another world" Carina's challenge. This is something support might be able to reset, correct?
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  • GamerGamer Member Posts: 11,080 ★★★★★
    willrun4adonut said:

    Just don't touch anything, correct?

    There should be yes don’t touch anything and there might do it
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    edited December 15
    I don't know if I'll want to write a write for it so if they can't and I do have to run it all over again, here's where I was at. I'm terrible with unblockable nodes. But on the bright side, at least I don't have to worry about Silver Centurion for a bit.

    Odin 3 revives as first run took to 12% Kushala
    Claire 12 revives maybe Chavez
    Shang chi: 4 revives full heal FAM
    squirrel Girl: two revives, heal, cosmic boost CGR


  • AshacekarAshacekar Member Posts: 2,113 ★★★★★
    edited December 15
    Silver Centurian... Any rifts with Demozfyre? Anyways, I have seen Kabam correct above issues, no worries, you can take some rest before the next average valiant article.
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    Ashacekar said:

    Silver Centurian... Any rifts with Demozfyre? Anyways, I have seen Kabam correct above issues, no worries, you can wait a bit before the next average valiant article.

    I knew it was DemonFyre. And here I thought the hardest part was going to be him throwing his specials nonstop.
  • Average_DesiAverage_Desi Member Posts: 761 ★★★
    Yes, but he'll be back to full health is what I remember. It's a pain if your champ was someone like aegon because then they would be set to 0 persistent chargws
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    Average_Desi said:

    Yes, but he'll be back to full health is what I remember. It's a pain if your champ was someone like aegon because then they would be set to 0 persistent chargws

    I'm fine with that, I was only two revives in.
  • jdschwjdschw Member Posts: 460 ★★★
    They can put you back into the fight. You'll lose your persistent ramp on your champs (like aegon, as desi says), but in my experience, they do retain the partial health of the defender. Just don't do anything in-game, and write a request ticket
  • JLordVileJJLordVileJ Member Posts: 4,711 ★★★★★
    You need to carry a kabam dev in incursions so they got ur back in times like this haha
  • MrSakuragiMrSakuragi Member Posts: 5,583 ★★★★★
    jdschw said:

    They can put you back into the fight. You'll lose your persistent ramp on your champs (like aegon, as desi says), but in my experience, they do retain the partial health of the defender. Just don't do anything in-game, and write a request ticket

    Don’t need worry about aegon with these challenges
  • MagrailothosMagrailothos Member Posts: 6,031 ★★★★★
    Hope they get you back in there, mate.
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    For anyone. That has done this before, am I allowed to play arena or incursions to get the daily super events milestones and just not do any quests, or should I just touch absolutely nothing until I hear back? At least I didn't do this Friday evening and had to wait the entire weekend.
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    I know it was the weekend, but for those who have had their progress reset/reverted, how long does it typically take? If it takes too long, I'd just rerun it.
  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    Dude I did the same thing, but with mutant thing! 3 tickets for 3 days waiting, nothing.
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    Kingering_King said:

    Dude I did the same thing, but with mutant thing! 3 tickets for 3 days waiting, nothing.

    Did they ever resolve it, or are you still waiting?
  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    willrun4adonut said:

    I know it was the weekend, but for those who have had their progress reset/reverted, how long does it typically take? If it takes too long, I'd just rerun it.

    Idk, I’ve been doing stuff ingame, hope it dosnt mess anything up, was at Chavez, but it’s been 3 almost 4 days now.
  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    willrun4adonut said:

    Kingering_King said:

    Dude I did the same thing, but with mutant thing! 3 tickets for 3 days waiting, nothing.

    Did they ever resolve it, or are you still waiting?
    Waiting
  • DNA3000DNA3000 Member, Guardian Posts: 19,803 Guardian
    willrun4adonut said:

    I know it was the weekend, but for those who have had their progress reset/reverted, how long does it typically take? If it takes too long, I'd just rerun it.

    I havent made this specific request before, but I will say that recently support response time has been much slower than normal. Possibly due to a backlog surrounding the recent sales. People have been reporting response times in the days, and I had a similar situation with support very recently.

    When someone says “don’t touch anything” in these situations they mean don’t touch anything that could affect support trying to reset your run. Meaning: don’t enter any single player content, don’t use any of the champs in other content they might get locked up in (like AQ or AW). In fact, don’t use those champs at all. But you can do other things. The important thing is don’t do anything that could interfere with their ability to do the reset.

    If you are running any other single player content when they try to do the reset, they can’t put you in Necropolis (can’t do two things at once). If your champs are on AQ attack, they can’t yank them to put into Necropolis. That’s the sort of stuff to stay away from.
  • FrydayFryday Member Posts: 1,197 ★★★★
    willrun4adonut said:

    I just exited instead of restarting at the. Silver Centurion fight for the "From another world" Carina's challenge. This is something support might be able to reset, correct?

    Oh man, I did this a few time before too, just don't know what it is about that exit button, I remember BG did it once too in a EoP 2 fight.

    Could do with a confirm message

    Anyway hope Kabam support can get it sort out for you.
  • MrSakuragiMrSakuragi Member Posts: 5,583 ★★★★★
    Fryday said:

    willrun4adonut said:

    I just exited instead of restarting at the. Silver Centurion fight for the "From another world" Carina's challenge. This is something support might be able to reset, correct?

    Oh man, I did this a few time before too, just don't know what it is about that exit button, I remember BG did it once too in a EoP 2 fight.

    Could do with a confirm message

    Anyway hope Kabam support can get it sort out for you.
    A confirmation message like this one when you quit a quest? lol


  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    MrSakuragi said:

    Fryday said:

    willrun4adonut said:

    I just exited instead of restarting at the. Silver Centurion fight for the "From another world" Carina's challenge. This is something support might be able to reset, correct?

    Oh man, I did this a few time before too, just don't know what it is about that exit button, I remember BG did it once too in a EoP 2 fight.

    Could do with a confirm message

    Anyway hope Kabam support can get it sort out for you.
    A confirmation message like this one when you quit a quest? lol


    Yeah…
  • FrydayFryday Member Posts: 1,197 ★★★★
    @MrSakuragi ,

    You are right, but for whatever reason, sometime it just slip pass.

    I guess old age is getting to me, me and Brian Grant 🤣
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    @Kingering_King anything on your end?
  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    willrun4adonut said:

    @Kingering_King anything on your end?

    Yeah, they fixed it, put me back
  • willrun4adonutwillrun4adonut Member Posts: 4,875 ★★★★★
    Oh good. I'll still wait then. Thanks @Kingering_King
  • Kingering_KingKingering_King Member Posts: 1,155 ★★★
    Yeah @willrun4adonut, it took 4 days. BTW you can do other quests, I even did other carinas challenges in necro🤣🤣
  • DNA3000DNA3000 Member, Guardian Posts: 19,803 Guardian
    Kingering_King said:

    Yeah @willrun4adonut, it took 4 days. BTW you can do other quests, I even did other carinas challenges in necro🤣🤣

    It isn’t that you can’t do other quests, it is that in the past players who did sometimes got unlucky and were in those quests at the moment support tried to address that problem and got an update to their tickets saying, in effect “we tried but you were in a quest.” If that happened here, now, with the current backlog, it might have been a while before you got them to try again.
  • peixemacacopeixemacaco Member Posts: 3,410 ★★★★
    willrun4adonut said:

    I just exited instead of restarting at the. Silver Centurion fight for the "From another world" Carina's challenge. This is something support might be able to reset, correct?

    Support can help you.

    Send a ticket, Omega 👍
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