A challenge for kabam
Somethingsome
Member Posts: 176
As innumerous people like myself have complained, android is almost unplayable for some regarding this game. They've submitted tickets, like myself, and they are just met with what is supposed to be an empathetic "sorry, I know it sucks" reply and then the ticket is closed without any resolution. These complaints have been persistent since before the dreaded v12 update and have yet to be properly addressed, and for some the issue has only gotten worse. Time and again we've been informed that they simply can't duplicate the issue on their end, so it must be our devices.
Here's the challenge: next comic con or wherever you host a playable version of the game for the public, I dare you to only have on hand android devices for use. As far as I've been able to discern, you ONLY use iOS devices to show off your content, and to me that speaks volumes more than what you have given us in response to android users' complaints. SHOW US, the game runs fine on these platforms, prove it, instead of hiding behind a chat screen saying you couldn't prove your poo stinks.
Call this unconstructive if you want, but I think it's more than fair you prove to the general public the quality of your game on BOTH major platforms, instead of just the one you actually cater to. You make more than enough money from this game, there is zero excuses that it shouldn't perform the same on both platforms in terms of gameplay (THE most important aspect of the game, before ANYTHING else). I would more than happily take a graphics quality degradation, in order for the game to run smoothly. I've played many other 3d games on my tablet and not suffered isses this bad with the gameplay.
I have a feeling this will never be commented on by kabam, except possibly as a warning...please respond with actual useful information on what you are doing about this instead: you recognize the issue and acknowledge it actually is a problem for many players, what you are doing to rectify the issue (I don't need a solution immediately, I simply want to know how you are trying to do to fix it. As an IT specialist I understand things take time but I also know you don't operate in a vacuum, you have to communicate too). Otherwise, more and more people are going to leave the game except for those lucky few whom experience none of these prevalent issues among the android community of players.
Personally, I play with a galaxy tab A, more or less a galaxy s7 with a larger display. This is a tablet model still on sale, no excuses for the game being so bad with a current device. We have folk leaving our alliance because the gameplay is so bad they can't keep up. There are days I can't either despite having the skill and ability, and champs.
So kabam, think you are up to MY challenge?
Here's the challenge: next comic con or wherever you host a playable version of the game for the public, I dare you to only have on hand android devices for use. As far as I've been able to discern, you ONLY use iOS devices to show off your content, and to me that speaks volumes more than what you have given us in response to android users' complaints. SHOW US, the game runs fine on these platforms, prove it, instead of hiding behind a chat screen saying you couldn't prove your poo stinks.
Call this unconstructive if you want, but I think it's more than fair you prove to the general public the quality of your game on BOTH major platforms, instead of just the one you actually cater to. You make more than enough money from this game, there is zero excuses that it shouldn't perform the same on both platforms in terms of gameplay (THE most important aspect of the game, before ANYTHING else). I would more than happily take a graphics quality degradation, in order for the game to run smoothly. I've played many other 3d games on my tablet and not suffered isses this bad with the gameplay.
I have a feeling this will never be commented on by kabam, except possibly as a warning...please respond with actual useful information on what you are doing about this instead: you recognize the issue and acknowledge it actually is a problem for many players, what you are doing to rectify the issue (I don't need a solution immediately, I simply want to know how you are trying to do to fix it. As an IT specialist I understand things take time but I also know you don't operate in a vacuum, you have to communicate too). Otherwise, more and more people are going to leave the game except for those lucky few whom experience none of these prevalent issues among the android community of players.
Personally, I play with a galaxy tab A, more or less a galaxy s7 with a larger display. This is a tablet model still on sale, no excuses for the game being so bad with a current device. We have folk leaving our alliance because the gameplay is so bad they can't keep up. There are days I can't either despite having the skill and ability, and champs.
So kabam, think you are up to MY challenge?
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Comments
Google “s7 gaming performance” and look at the majority of what comes up.
Lucky you. I bought the Google Nexus 6p when it first came out....lag. next I bought the lg v20...lag. still playing on the lg v20. Guess what...lag. funny thing is, I play on an older Galaxy s3 sometimes, and guess what, the lag isn't as bad. It's not always the hardware. Many times, it's actually the game
S7 Edge worked perfectly fine for many months until 12.0 hit. Then over the course of many months it went from performing great to garbage.
I didn't buy my phone at a dollar store, maybe someone bought their code from there.
If you are making a game that only accomodates the latest hardware, you are not doing a great job in ensuring you can make the most money off of your product. The end.
As a CEO I would demand to know why my product has to be played on latest generation of hardware instead of all the millions of previous gen devices out there for those that chose to not to spend a 1000 dollars to have the latest phone right this second. That is money they are ignoring that they would easily have if they allowed for some backwards compatibility. Just running the game at half resolution would almost reduce the overhead by 4x on the device...give or take. The game looks fine at a lower resolution, and I've seen it can omit background objects, effects, and animations in the game to accomodate lesser devices. Their sliding scale is too agressive on visual quality and ignoring the gameplay aspect as a result. Their settings are the reason these devices struggle, regardless of overheating issues or device limitations.
12.0 was about a year ago, and devices age. When we talk about them working properly for months, it's possible the device is a factor. What happens is companies only support Updates for devices for so long, and certain devices have built-in issues that don't get resolved. 12.0 can't be blamed for every issue that comes up until the end of time. Lol.
Stop giving us rip-off deals or messing up the game for at least 5 minutes.
He gets it. Apple is the best gaslighter in the industry, remember when you had to be instructed on how to hold your phone?
This isn't an argument of which is better: iOS or Android, it's about a successful product giving the same gampley experience across all platforms.
The game should be able to scale appropriately to the limitations of the hardware it's run on, ensuring the GAMEPLAY doesn't suffer. Let all the newest phones and tablets have 4k resolution, particle effects, weather effects, ray traced lighting, ultra high resolution texture maps, etc. An older phone or tablet should be able to run the game at the same framerate without all the whizbang features turned on.
The game does scale according to the device's specs, but it is too aggressive in meeting the graphics quality and the gameplay suffers. I've asked many times to see a graphics quality slider in the settings to allow user control over the game's rendering. I would happily run at half resolution with all textures and everything else turned off if it gave me smooth gameplay. That option is currently out of our hands, while almost all other 3d games offer it standard.
Why is that so hard to accomodate?
Cause Kabam and their MCOC is a special kind of flower. Kabam is that posh kid who thinks that he is better than everyone else.
Shadow Fight 2