War Season 56??

The announcement said season starts today, however there’s nothing in game that shows it starting. Does war start today or has it been delayed?

Comments

KnightZero

Same happened with my alt ally

djr17

Happened to my alt ally as well.

winterthur

Mine did not start?

KabamDORK

Checking back in here to see if all is good on this front for your ally now, and also for the wider group here.

kvirr

hey…who let you out the bunker ?

captain_rogers

March quota ended.... Back to bunker until April.

WoodyNailsome

So does this AW count towards season or not? Didn't really answer the question.

DNA3000

I’m not sure what you mean, because for alliances that either mismatched or failed to match at all, there’s no possible way for that to fix itself automatically. My alliance is one of those on in-season and off off-season and we didn’t match. As of this morning we still aren’t matched, but that’s to be expected. And for alliances that did match but with the wrong number of groups, there’s no possible (automatic) remedy at all because they actually are in a war, just the wrong one. Neither of these can really be mitigated without cancelling war #1 entirely.

Tx_Quack_Attack6589

While we are at it why wasn’t anything done about war rating issue for first off-season war

SummonerNR

Same thought (just replied similar in a different thread, moreso about NO MATCH case though)
Or did @KabamDORK just mean that going forward, matches will be found properly (as I think they would have anyways since no matter how the game looked at the times, 2 days later it would obviously be using “in-season” settings). But what about the war that now only has 1 day left to it ?

Dork's reply seemed to infer that “no match” cases should have just received a “late” match, with only 1 day to actually do their war now. Which would probably be against a large difference in War Rating opponent, since not as many fell into that hole.

Or will they just be awarding some “free” Season Points to those who never got a match ?
And what about 2 vs 3 or 1 # of BG differences (for those that use different # of BG's IN vs OFF season) ?
@KabamPinwheel

Dooman

No.

We never did match in war, because it used the off-season settings.

Any alliances with different off-season vs in-season settings are either not in a war, or in a war with an incorrect amount of BGs.

The only 'fix' is for this war to not count. Otherwise alliances will be receiving 0 points on the first war, and it will absolutely trash the season.

KabamDORK

There's a bunker?

KabamDORK

As the issue was resolved, I see it had a lasting effect. No problem. This is why I checked back in. Okay let me get with the team on this.

KabamDORK

I still have a few more before quota.

Gentsy12

The fact that the COMMUNITY MANAGER doesn’t understand implications of bugs tells you everything you need to know about the state of this game. I appreciate pinwheel’s comments about the role of the community manager being the link between players and the game team but the fact that the head of that team didn’t understand that war matching has a lasting effect and not an isolated issue has me extremely concerned about the effectiveness of the communication relay.

Dooman

I feel you're being exceptionally harsh. They *did* have a fix, and he was inquiring if the fix had helped issues.

He's doing his job by checking in, and asking us about something he didn't understand the extent of. You need to get off your high horse.

KabamDORK

It shouldn't. There was a delay, and the delay was fixed, so this may have ( Or may not have ) had different effects on different people. There's nuance in these matters and instead of pretending to know how it affects every single person and give a definitive statement, I rather default to not knowing so I can learn how this is affecting everyone.

Kloppholz_123

According to that ur question was irrelevant because he already told u that he started this war with offseason settings which are different from Season settings. That has nothing to do with anything u said - if they matched, they matched with wrong settings. No going back.

KabamDORK

Nothing to go back to, the issue was fixed. Now I'm following up to see if there was resolution, which there isn't currently. That being said, I don't have immediate information for this in particular and can get that as soon as I hear back from the team.

Kloppholz_123

With all due to respect: u wanted to ask the Community if there was a Resolution? what do this Resolution should look like? Upgrading from 2 bgs to 3 bgs mid-war? Really, exactly this is ur/Kabams actual Problem. U guys have no clue whats up with ur own game. At this time there might too many bugs to keep track. Every „new“ Content, double the bugs. And nothing gets fixed

Zaphara22

@KabamDORK thank you very much for your responses and for your team’s attention to the matter.

Gentsy12

Thank you for this explanation. I understand and appreciate the sentiment of ensuring you have all information before considering an issue closed.

SummonerNR

I have a feeling that your initial reply here was maybe assuming that all of the issues reported before then had been related to prior to, or around the time of, the momentary “Pause” when War would have been starting initially Wednesday.

But well after wars had started (using wrong IN vs OFF setting for # of BG's), all thru last evening until here midday, it was an issue of how many BG’s (if at all, in the case of 0 for off-season) wars were still running with.

It wasn’t a matter of “Did the initial Pause and resumption of AW fix it or not ?” It clearly didn’t as most of the feedback was well after that time, still incorrect.

And so the “checking back to see if all is good now” to everyone affected here seemed to mean that Kabam had done something additional today (Thursday) to help fix the problem.

While I think you actually meant that the only thing done was right away at the very beginning (with the Pause, etc)

Pit_0f_Misery

Only fair thing to do is take away the first war of the season since so many allies were affected and give a small compensation of heal potions and perhaps boosts to remedy any items spent. Just my opinion. Take it as you will.

Matty_Ice

How could they not cancel? The points lost from the first war for these alliances will destroy their whole season.

unknown

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Xanderby

@KabamDORK is there any update for those of us that were not included in this first war?

I already hate war as it is, but now I have alliance members wondering what happened & bugging me to submit a ticket since nothing has been said about the problem. I apparently wasted my time submitting a ticket that was almost immediately closed with no real response, so now I’m hopefully not wasting time replying to the only official acknowledgment of the issue.

KabamDORK

Quick update: Still working on this with the team. Hoping to have some answers soon. Thanks for your patience!

Matty_Ice

Jokes on us, it doesn’t count for season points anyways. 🥲

Tx_Quack_Attack6589

So punish the alliances that used items and pushed for the win, solid