Kabam, remember when the Zola bug happened, and you said you didn't want to give free windfalls to "lucky" players who had nothing going on in their lives to prevent them from opening the titans as soon as the pool updated?
So why are you now rewarding similarly "lucky" players?
Was there a turnover in the game team such that the people who made the Zola decision are no longer there, and new people are making this current bugged crystal decision?