T-Mobile - Connection issue [Merged]

I just downloaded the full 17.0 update and every time I come off WiFi and connect to LTE the game won’t connect and I’ve tried Transformers on LTE and it works perfectly anyone else having issue???

Comments

Lex_Luger21

Kabam Miike wrote: »

Hey All,

Can you let me know if you're seeing this on WiFi or your Network?

Yeah mine doesnt work without wifi

SeamusRed

Same here. And before Mike can say it I have tried deleting and reinstalling a dozen times so please come up with a real solution.

Harold1980

Same here! I’m also with T-Mobile WTF is going on?

TheYakAttack

Seems like T-Mobile iPhone customers should get some sort of compensations from Kabam. Even the alliances we're in get the short stick cause we can't do AW or AQ without wifi. Some folks work wifi blocks the mcoc.

Pr0t0t7p3

I am being switched over to T-Mobile today which means I will likely lose my ability to login and play over the network and there is no WIFI available. I have iPhone 6S on iOS 10.2.1 with unlimited 4G LTE. Please let us know what is going on @Kabam Miike

ThePharaoh

Almost 24hrs and no word yet.
I understand you guys said we will look into that issue, yet nothing been fixed or acknowledge there’s a bug.
The game is only working on WiFi.

Jonathon86

This is garbage

SeamusRed

Been almost 24 hours and nothing. Just start leaving 1 star reviews in the App Store until they fix it.

Jonathon86

I’ve got an alliance member with T-Mobile and his works just fine. Sorry alliance for kabams garbage.

SeamusRed

Only works on WiFi. Tried reinstalling numerous times. Stop recommending that Mike. I suggest everyone leave 1 star reviews in the App Store until this becomes more of a priority.

Silenttjp

T-mobile customer here, can not connect over mobile data just wifi.

RAMRAD

Having same issue. Cannot connect to Tmobile LTE network after update. Wifi works fine. On iphone 8+.

Harpontone

Kabam Miike wrote: »

Thanks everybody.

We're looking into this whole thing right now. The team is hard at work figuring out just what is up, and we will let you know if we have any news to share, or need any more information from you all.

This is a very odd situation...

Same issue, T-mobile LTE, iPhone 6s. Odd indeed, but it doesnt excuse ghosting the entire group of players affected by this "update".

Harold1980

I was starting to think it was cause the iPhone new update but Samsung is also having the same issues.

Naimaoun

Yup iPhone X T-Mobile. That’s total I’ve been posting about this since 1:20 pm Eastern time yesterday glad you guys took time out of your day to finally respond!!!! >:-0

Ace_123

Iam having the same issue since yesterday couldn’t even play tha game got aq to join

Josh056

@Kabam Miike this is happening to several people in my alliance. I’m sure I don’t need to tell you that this is right in the middle of AQ day 4. This is going to prevent us from completing map5. We’re an alliance that hangs out in the lower rankings of expert tier. This will more than likely cause us to drop into advance tier through no fault of our own. Can something be done to prevent this?

CAD07

@Kabam Miike @Kabam Vydious @Kabam Loto @Kabam Zibiit mods please give us a REAL answer... this very disrespectful on your part! Just because this issue is not affecting the entire community, doesn't mean you gotta ignore it! I have dropped so much cash on this game just to be screwed the way i am at the moment...... excuse my language. it has been over 24hrs and i cant even log in......

Harold1980

iPhone 7plus with software 11.2.5 T-Mobile customer

Gematria78

I’m have the same issues and I’m on T-Mobile network as well.

that1dudeisme

iPhone X, iOS 11.2.5, T-Mobile Lte. Unable to load game on cellular network. Able to access via WiFi only.

Linx79

My alliance is asking me for my login info so they are not stuck in AQ/AW.... will I get banned for sharing Kabam?!?

Blove_518king

Yes account sharing is against terms of service

jj991987

This has got to be fixed I can only bum off my friend's hot spot for so long. I only have cell service there is no internet offering where i live. I am on t-mobile iphone 8. EVERYTHING else works fine.

Smokeydale

@Linx79 first rule about fight club is we don’t talk about fight club

CAD07

jj991987 wrote: »

This has got to be fixed I can only bum off my friend's hot spot for so long. I only have cell service there is no internet offering where i live. I am on t-mobile iphone 8. EVERYTHING else works fine.

haha(x sorry bro that made me laugh a bit "bum off my friends hot spot" BUT on a serious note: yes they gotta fix this, I'm sure if the big youtubers were getting screwed like this they would be on it.

JcAll5Tar

Its been nearly 24hrs since i updated. Im on Iphone 7+ T-Moblie

Smokeydale

Honestly I just want a response I understand it’s a weird bug but damn at least tell us something...almost a full day without playing... it’s killing me. I’m so close to a damn 6*... I had planned on opening yesterday but obviously that hasn’t happened yet

Trey3mills

smh Please fix this T-Mobile iPhone issue ive been trying to log in for the past 24 hours!!!!!!

CAD07

@Ad0ra_ can you please comment on this issue? i would really appreciate it, its very frustrating situation. its been nearly 24hrs and still haven't been able to log in, i was able to log in when getting home (for 2 hours_ wifi)...I am always on the road so wifi is not an option for me, please fix this

thanks in advance.