my 4* colossus disappeared

raydenryuraydenryu Member Posts: 5
in Bugs and Known Issues
i have gotten a colussus 4* a couple of months ago and now it is gone! how can i get it back?

Comments

  • charaderdude2charaderdude2 Member Posts: 1,530 ★★★
    You're...Kidding?
    You lost a...
    God Tier champ?!How could you?Irresponsible!
    (This is a joke,Besides,I don't think I can help)
  • JustusCastrumJustusCastrum Member Posts: 149 ★
    He's out looking for the Crimson Gem of the demon Cyttorak. You'll have an unstoppable colossus when he returns 👍🏻
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    If what you said is true (not upto me to judge), did you know if anyone may have login to your game (either using your phone unlocked, or know your account and login from another device) and sell your champ? Normally if anyone wanna screw you they would have sell more of your champ and spend your units/resources though.

    On the other hand, if you are sure nothing like that, and not that you accidentally mis-clicked and sold him youself, then best way for you is to file an in-game support ticket for Kabam to figure out what happened to the champ.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi raydenryu,

    Sorry to hear that you lost your Colossus. Unfortunately if it was sold from your account we would be unable to recover it for you. If you are still needing help with this, you can reach out to our Customer Support for further assistance.
  • raydenryuraydenryu Member Posts: 5
    i only have one account, one device, only I use it, and i did not sell it. in fact, i have not sold any champions in the last 2 years. if Kabam has a history of my account they will find it there. i had it now its gone... i leveled it up to level 3 and didnt use it. just left it there.
    so if i didnt sell it (which i didnt ) can it be retrived ?
  • raydenryuraydenryu Member Posts: 5
    Kabam Ahab wrote: »
    Hi raydenryu,

    Sorry to hear that you lost your Colossus. Unfortunately if it was sold from your account we would be unable to recover it for you. If you are still needing help with this, you can reach out to our Customer Support for further assistance.
    Kabam Ahab wrote: »
    Hi raydenryu,

    Sorry to hear that you lost your Colossus. Unfortunately if it was sold from your account we would be unable to recover it for you. If you are still needing help with this, you can reach out to our Customer Support for further assistance.

    i only have one account, one device, only I use it, and i did not sell it. in fact, i have not sold any champions in the last 2 years. if Kabam has a history of my account they will find it there. i had it now its gone... i leveled it up to level 3 and didnt use it. just left it there.
    so if i didnt sell it (which i didnt ) can it be retrived ?
  • raydenryuraydenryu Member Posts: 5
    kabam just wrote to me, on february 14th my 4* colossus was sold. no idea how that happened and i cannot get it back .. :-(
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    raydenryu wrote: »
    kabam just wrote to me, on february 14th my 4* colossus was sold. no idea how that happened and i cannot get it back .. :-(

    @raydenryu, colossus sold on february 14th sounds suspicious!
    Just curious, could it be your Girl Friend or Wife, or Boy Friend or Husband, or your partner, happened to be unhappy about how much time you spent on MCoC (or how much money you spent) and decided to sell one of your 4* (luckily NOT one of your top champ) just to "teach you a lesson"?

    Not to probe into your private & personal life, just that what I saw you mentioning "on february 14th my 4* colossus was sold", it rings a bell, I recalled someone else mentioned in another post his GF sold some of his 4* or 5* champs (I couldn't remember the details) using his phone.

    Anyway, looks like Kabam won't help you, but a blessing in disguise is that you still keep all your other top champs. To be safe, maybe you want to CHANGE YOUR PASSWORD/LOGIN just in case someone else knew your access info.

    Good luck and cheers!
  • shadow_lurker22shadow_lurker22 Member Posts: 3,245 ★★★★★
    Damn 4* Colossus u just lost a good teir champ their sarcasm aside if it was blade I would work to retrieve it but Colossus no I wouldn't care a bit
  • Zeus_GMJZeus_GMJ Member Posts: 6
    U lost a 4* colossus mate u know what i lost a 4* duped thor ragnarok and hela a four star unduped sentinel...3 star duped killmonger and gladiator hulk!!!!!and guess what I didn't even sell them and kabam wrote me that my champions got sold...
  • CobraCobra Member Posts: 126 ★
    You was drunk and sold him.
  • SillyCaitlinSillyCaitlin Member Posts: 535 ★
    Someone was up to no good this past Valentine’s Day!
  • raydenryuraydenryu Member Posts: 5
    Zeus_GMJ wrote: »
    U lost a 4* colossus mate u know what i lost a 4* duped thor ragnarok and hela a four star unduped sentinel...3 star duped killmonger and gladiator hulk!!!!!and guess what I didn't even sell them and kabam wrote me that my champions got sold...

    wow i feel worse for you! there is just no way my champion got sold, specifically that one. nobody else uses my game, i could blame my nephew but he is 3 years old and cannot click on champions, browse for colossus, click it, click sell and confirm. obviously i didnt do it either... so now you got me wondering if this is a bug... i researched and i am not the only one with missing champions, this game is too freaking hard to get a champion and nobody will sell their level 4 stars. not being able to retrieve is pretty bad too. at least they should increase your chances of getting it back after they confirm you had it.
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