I didn't get my season rewards

HaridestroyHaridestroy Member Posts: 15 ★
in Bugs and Known Issues
Well you may say i didn't participate 5 alliance war but i have participate in 8 alliance war but i didnt get my season reward so please check and help me

Comments

  • lcmlrlcmlr Member Posts: 28 ★
    Same with me too I also didn't get these rewards
  • Philly3974Philly3974 Member Posts: 360 ★
    did you do all 8 wars with the same alliance? has to be the same alliance..if you did then send a support ticket, mods can't help in forums..if you have screenshots of your aw activity send that in with your support ticket
  • HaridestroyHaridestroy Member Posts: 15 ★
    What do you mean by support ticket
    Yes i did all the 8 wars in the same alliance
  • HaridestroyHaridestroy Member Posts: 15 ★
    What do you mean by support ticket
    Yes i did all the 8 wars in a same alliance
  • UnknownUnknown
    This content has been removed.
  • HaridestroyHaridestroy Member Posts: 15 ★
    Yes im still in the alliance
  • ThawnimThawnim Member Posts: 1,461 ★★★★
    Haridestroy wrote: »
    Yes im still in the alliance

    Then submit a help ticket. I do not think the mods will be able to help you with this issue.
  • HaridestroyHaridestroy Member Posts: 15 ★
    I dont have mod im using a real version
  • HaridestroyHaridestroy Member Posts: 15 ★
    Whats a help ticket
  • ThawnimThawnim Member Posts: 1,461 ★★★★
    Haridestroy wrote: »
    I dont have mod im using a real version

    Mods meaning moderator like the people who moderate the forums.
  • HaridestroyHaridestroy Member Posts: 15 ★
    Ok Whats a help ticket
  • ThawnimThawnim Member Posts: 1,461 ★★★★
    Haridestroy wrote: »
    Ok Whats a help ticket

    Click the gear button within the game and then contact support to reach the development team to investigate the issue.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi Haridestroy!

    In order to receive rewards, you must have participated in at least 5 wars with the Alliance and you must remain in the Alliance until the rewards are distributed. If you leave and rejoin your Alliance, the counter resets.

    If you are certain that you meet these eligibility requirements, please reach out to our Support team for assistance so that they can investigate the issue for you. You can reach them by going to the gear icon in game and clicking "Support."
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