**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Right?
Originally, there is a quote in the bugs thread that says, as long as you updated before the next reset, you might have different start and end dates, but you’d get still get the full rewards. That did not happen though.
We would first like to thank you for taking the time to submit your concern to us. We are currently experiencing a large number of contacts regarding this specific issue, and so we may be unable to answer you individually. With that being said we did want to let you know that we are currently investigating your concern. As soon as we have an update you will be among the first to know. In the meantime, if you have any concerns or questions regarding a separate matter then please feel free to submit another case to us, and we would be more than happy to look into that for you.
Thanks again, and we will talk to you soon.
I assume this is the response to a ticket you submitted on this very issue?
I’m calling BS - sorry but I’m pretty paranoid about doing updates as soon as they come out in MCOC because I am excited to see new content. I don’t appreciate the palm off.
Just out of curiosity- how many of as are Australian and having this issue?
This will help the players in need of them and since you need 10,000 to form a Rift, 1,000 Shards won’t affect players that got the Shards from the calendar.
Kabam, please don’t ignore this issue. I am not affected by this issue, but I know that a whole lot of the community is, so please fix it.
@Kabam Miike @Kabam Wolf @Kabam Vydious @Kabam Loto @Kabam Zibiit @Ad0ra_
Bman is right, kabam is on thin ice with a lot of players. I was going to do something stupid in trying to get the new Ironman and captain America, but this has saved me from myself. I’m sure I’m not the only one...
You know, if I could give a negative value review on the Google Play Store I would. I've never seen a worse response from a company. Essentially, we know you suffered for something that wasn't your fault, but we won't do anything about it. I say WON'T because you CAN. You can easily gift 1000 shards to everyone and leave some people 9000 short of a beginner rift.
Even if I were to get those shards, I wouldn't play the beginner rift because it wouldn't be worth it to me. But on principle your response is pathetic.
I know, I know, you people just work for the company and you're just relaying information. But how many times can you do that till you think, is the pay really worth it to work for an organisation that's this unethical?
Your customers wait maybe 6 hours to install an update and they are just out of luck?
I put in a ticket the moment that my calendar disappeared (I was really excited to get started on these rifts), and the response from support was helpful. I'm not confident that this issue will be handled well going forward, though