Unable to get inside dungeon - possible Bug

mohitorchintoomohitorchintoo Member Posts: 4
in Bugs and Known Issues
I started a party in dungeon (lol - sounds funny), found a partner as well but due to ongoing connection issues i had to restarted my game app. After restarting i tried clicking "Continue" under dungeon but every time it always takes me back to the game home page. Here is the video for the same behavior.

https://photos.app.goo.gl/9WovkjkALRBnEcAr1

Comments

  • GroundedWisdomGroundedWisdom Member Posts: 36,635 ★★★★★
    Happened to one of my guys too. It said he was unable to join when I sent an invite.
  • grud9egrud9e Member Posts: 85 ★
    Just happened to me
  • Dr_PhysicoDr_Physico Member Posts: 58 ★
    twice in a row now.
    entered dungeon 5, found a partner, but view didn't change into the room. when pressed "enter dungeon", i got 2* opponents on the map in dungeon 5, but no partner (only in the chat) and unable to move. when leaving room and try to re-enter, only get redirected to game homescreen

    06sd2e8vxre5.jpg
  • neeksbneeksb Member Posts: 24 ★
    Same here. Theres a dungeon chat open but it doesnt allow me to go into the actual dungeonke892nznmz1u.jpg
  • neeksbneeksb Member Posts: 24 ★
    2nd time now

    g9icwy60rtjb.jpg


    Then after pressing continue it goes back to the main screen


    njuu2yargyr5.jpg

  • borntohulaborntohula Member Posts: 447 ★★★
    edited May 2018
    Same here. Even did a full reinstall just now. I’m stuck on what seems to be a dungeon one map, whereas I selectedf five. Can’t move, nothing. Took a screenshot if that helps. Tried on iPhone X and a Samsung tablet. Did the reinstall on iPhone. I started a new one, but ended up in the same loop. This is a pretty serious bug, given the fact you have to complete to get top tier rewards. Please acknowledge. If screenshots help, do say so.


  • neeksbneeksb Member Posts: 24 ★
    Another one here
    e1qinrmkk91t.jpg

    Dungeon chat open on the bottom and shows im in a dungeon but lobby still has find a match option available
  • ShonJShonJ Member Posts: 6 ★
    I am also facing the same issue. Entered Dungeon 4, but the room was empty and I couldn’t see my team and the other guys team as well. As I was not able to do anything I closed and reopened the app, then on pressing continue on the Dungeon it keeps sending me back to home screen. Screenshot of empty room attached hkyrpqzw3pp6.png
  • R0ID_RAGER0ID_RAGE Member Posts: 37
    same for me.... just happened
  • KretzKretz Member Posts: 6 ★
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    .net/6029252/uploads/editor/c0/xzvuz90574cc.png
    nd it 53acn5l120v3.png
  • AlongabergerAlongaberger Member Posts: 2
    Same here, Just keeps happening.
  • KurvzjKurvzj Member Posts: 3
    I apparently can't play dungeon either. Missing out :'(
  • th3motivatorrrth3motivatorrr Member Posts: 19 ★
    yeah, says new dungeon started. You try to enter and nothing. You go to home screen, try to enter again, and are in an infinite loop going from home screen to dungeon menu. Last night couldn't log on for 5 hours. Now today, can't enter dungeons. When is kabam going to eliminate the refresh timers on our champions some can actually play this game mode?
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