Known Issue: Android Users Unable to Purchase Deals

That's the message I get on both 4 star awakening gem offers. The 3 star offer works fine and I can proceed if I wanted it...

Comments

Drake

Add another Android user to the list. It let me buy the $5 one, but not the others.

jerstolp

only android users

JRockC

So far it seems like everyone having problems is on android(Google play). Haven't seen anyone post about trouble through apple.

Del305_

Wow. Android keeps getting a bum deal

LifesGambit

Same here, authentication error sign into google account

jerstolp

some my. apple friends allready got it

JRockC

Let's give it a bit, android always seems to lag for everything with this game lol

jerstolp

yes we do lmao. i didnt evem get. comp from. last android mess. up lol

TampaTeeJay

Okay, this better not be another Android issue where we get screwed out of a great opportunity!

Del305_

So true

Championtroll

Is this for today because mine wont let me either 1/7/17

SPIDER_SLAM

Add me to the list. Android user here..same problem

Championtroll

Is this for today, mines not working either 1/7/17

Del305_

I'm hoping they fix this soon

Feuer

I'm trying to see who I will be awakening with OG Vision since I want to do both deals.

Here's hoping they get it together.

AbipeyFSU

It keeps giving me a error message on just this offer and not any other offers.. i bought a $4.99 unit offer to make sure before posting this. CAN you fix it and if not will you extend this offer when its fixed. I placed a ticket but i haven't recived a reply and its still not working.

Dracos

I'm also suffering this issue

hwood1287

Me too

Dracos

Same issue here. Unable to purchase.

Dracos

Android user suffering same here too

SonicEmpire

it's apparently only the two 4* offers. I tried with my kabam account and Google play account.

IronHead1987

Same here.

Iksdjvan

Same here.... @Kabam VR @Kabam Wolf @Kabam Iko @Kabam Spice

SonicEmpire

it's only android and for the two 4* offers. everything else you can buy.

geoff78

Same. I can buy unit packages, but not the sig deals

Ace_22

I am having the same issue... checked here to make sure it wasnt just me

Gohma

With it being Saturday I doubt android users will get any love. Also I would assume that kabam will say they cant do anything since it was a purchaseable item as far as any compensation.

Kabam Miike

Hey Guys,

Really sorry about this. The team is looking into what may be causing this issue right now and are working on getting it fixed ASAP. Stand by, and I'll let you know when we have more information.

TampaTeeJay

It's working now, that was the most scariest 10 minutes of my life... LOL

EggmanPEI

Same problem here, tried the "remove account, clear play store data, disable device administrator, reboot, add account back, authenticate with play store, start game, try to purchase.. fail." It doesn't seem to be a problem on my end of things.

NVidia Shield K1 tablet, running Android 7.0, April 1, 2017 security patch.