Downtime Compensation [Merged Threads]

Kobster84

Will there be compensation for the recent “emergency maintenance”

Comments

unknown

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Spurgeon14

This "compensation" is worse than previously when they gave 2000 5* shards for a short outage. Free is free, but I am very dissatisfied with Kabam. This is why I am a free to play player. They won't ever get any of my money.

Walkinhighlight

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

@Kabam Miike Or Lyra, quick question. Will this compensation package include the correct 5* Marvelous crystal for those that purchased the offer, or is that ETA next week still?

Joey0480

It is a slap in the face. Maybe the mods will provide some justification why they were so frugal

IOSJasoN

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

What about those that used arena boosts and or units to refresh champs.. (I didn't) but surely there was some that did.. Are they going to be reimbursed? I see no mention of it in the thread..
(Please correct me if I'm wrong)

Werewrym

Joey0480 wrote: »

It is a slap in the face. Maybe the mods will provide some justification why they were so frugal

They have to be frugal... especially after all of those raises that they handed out from their July 4th earnings.

DaddyD

Is this a joke? Seriously.

The disconnect with Kabam and the player base is absurd at this point. There is an entire thread of what people want. You can take ideas from there instead of throwing darts at random low level “rewards” with a blindfold on.

Kabam Lyra

Walkinhighlight wrote: »

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

@Kabam Miike Or Lyra, quick question. Will this compensation package include the correct 5* Marvelous crystal for those that purchased the offer, or is that ETA next week still?

That is a separate issue and the resolution explained in the announcement still applies.

MattMan

This is a paltry attempt at giving players what they missed out on and there are not additional items as a goodwill gesture or apology.

XxOriginalxX

I got nothing, this compensation is extremely disappointing, but it can still be fixed, if Kabam can realize that this compensation is too little, they repair those bonds that are currently broken. Please Kabam, Fix yourself

TheLegend27

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

I knew it would be bad, but damn that's some pretty terrible compensation. This could have been Kabam's moment to show that the player experience actually matters to Kabam and it's not just about money. Could've boosted compensation a decent bit and raked in a lot more money down the road from the good PR. As is, it looks like you guys hated giving out the compensation so you gave the bare minimum.

Noob2435

Definitely disappointing for just a few more 5 star shards, a bit more energy refills, and maybe some revives and a 4 star crystal you could have made a lot more people "okay" with it.

XxOriginalxX

Kabam Lyra wrote: »

Walkinhighlight wrote: »

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

@Kabam Miike Or Lyra, quick question. Will this compensation package include the correct 5* Marvelous crystal for those that purchased the offer, or is that ETA next week still?

That is a separate issue and the resolution explained in the announcement still applies.

So...nothing on the outrage of how pathetic this compensation is? Just a confirmation that marvelous crystals are coming “next week”

Eb0ny-O-M4w

Kabam Lyra wrote: »

Walkinhighlight wrote: »

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

@Kabam Miike Or Lyra, quick question. Will this compensation package include the correct 5* Marvelous crystal for those that purchased the offer, or is that ETA next week still?

That is a separate issue and the resolution explained in the announcement still applies.

I think the question was, will the crystal be included in the same message of that compensation? Becaise in the announcement thread it literally says "combine".

unknown

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Cowboyschamploo1

They will add xforce crystal. I trust them

Ankalagonn

TheLegend27 wrote: »

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

I knew it would be bad, but damn that's some pretty terrible compensation. This could have been Kabam's moment to show that the player experience actually matters to Kabam and it's not just about money. Could've boosted compensation a decent bit and raked in a lot more money down the road from the good PR. As is, it looks like you guys hated giving out the compensation so you gave the bare minimum.

Sadly this wont even hit the bare minimun. Last compensation we had, was decent, made me spend here and there, this time around, I wont feel on the same mood

Mjölnir1852

Ankalagonn wrote: »

TheLegend27 wrote: »

Kabam Lyra wrote: »

Hi all!

Thanks for your patience again and apologies for the delay. Please check out our plans for compensation in this thread.

I knew it would be bad, but damn that's some pretty terrible compensation. This could have been Kabam's moment to show that the player experience actually matters to Kabam and it's not just about money. Could've boosted compensation a decent bit and raked in a lot more money down the road from the good PR. As is, it looks like you guys hated giving out the compensation so you gave the bare minimum.

Sadly this wont even hit the bare minimun. Last compensation we had, was decent, made me spend here and there, this time around, I wont feel on the same mood

Do what I just did, disable in-app spending. Money is the only thing Kabam cares about.

Animejay70

Wow, that compensation package is underwhelming.

unknown

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MRod77

@Kabam Miike what about AW??? We missed out on shards because we could not search for a match until game came back up and then missed the Sunday cutoff. This only helps those who were in arena and not really even helping there, making them start over and grinding again.

Stagedear85

Lol I told you guys don't be so excited about compensation save your self the disappointment now after reading about what the compensation is I rather them not say anything because this is **** but I'M not disappointed because I already knew it would be garbage, I've lost out on more than 1500 5 star shards what about revives and team potion etc, Well done Kabam you never seem to amaze me.

Noob2435

Don't worry they will throw in a 2 star crystal, I have faith in them.

Apache

lol you guys are laughable. over charge like crazy but when its comes time for you to compensate (once a year maybe) you are cheap as hell

teekq

Man oh man no compassion lmao so pathetic!

ASV27

wow talk about the bare minimum you could do for the community, lol.

Mjölnir1852

ASV27 wrote: »

wow talk about the bare minimum you could do for the community, lol.

Hahah they missed the bare minimum by a mile.

Undead

Ouch! I guess it's time to find a new game. One that functions and has a respect to it's players.

Pool

Wow. All this time to calculate 3 evergy refills and 1500 5* shards? Lmao
Ill give you 6 energy refills and 3000 5* shards. Fix your outdated servers

teekq

The compensation is pretty much a middle finger to everyone lol