The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
New 19.0 update phone problems [Merged Threads]
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I have the same problem in my iPhone when in arena many times in the middle of fight my phone auto restarts and I loose the fight when I restart the game,
And also phone getting too hot can’t play more then 7-10 min in game and battery draining too faster
Now what I have to do tell me either don’t play the game but that will make me loose arena points and who will compensate for that thing
Please take my points into consideration for the matter
Thanks
IPhone 7
Carrier : airtel & on WiFi mostly
iOS 11.4
Iphone 6s
IOS 11.4
I can’t play arena or quests !!!!
Battery was draining too fast , now Battery draining & experience overheating as well after 10~15 mins !!!!!!!!
Please find a way to resolve this issue ,, ASAP Please !
Clear evident that compensation is very well deserved on this, on top of that prolonged downtime last week. (Could it be possible that the fix during that downtime may be the cause of this damaged v19?)
The problem is with v19, why it's not in conjunction with IOS11.4. Advising to DL Beta 12 is not a solution. Target the root cause which I believe was the software injected in v19. Beta 12 is just a mere workaround as the problem still exists in multiple player's devices using V19.
Let's call it a sweet sugar coat on a rotten cake. Just my 2 cents.
Cellular
All the issues. Overheating and battery drain being the worst.
Its such a bummer!! Can't get a string of more than 5-6 rounds of fights in arena at a stretch!! Always threat of losing the streak to a phone restart ... This happens only when playing MCOC ... Phone works fine for all other games & apps..
I hope Kabam compensate players affected by this
OS - iOS 11.4
Device Model - iPhone 7
Carrier - IND Airtel
Wifi or Cellular Network - Both
Using iPhone
Since the last update the lag time in the game is terrible making it almost impossible to play the game
The loading time for fights has increased drastically
Also the lag during fights is so bad that most of times the it’s not even possible to block attacks
Kindly do something ADAP
Facing this issue since version 19.0 update
Mike thank you for the update , using or swapping over iOS 12. does not appears to be no guarantee that patch 19.0 will not cause overheating and the device might not shut down. To say that the game played better iOS 12 with patch 19.0 , is a distraction to use iOS 12. I want to play this game, but so worried if my devices shuts down, it wont restart. I am not a Tech Savvy player, i am sure you are doing your best to fix memory leakage problem (looping process) and I suppose it's to late and expensive to revert back to previous patch too.
I do feel sad thats it's taken so long ( few days) to confirm that you are unable to find the root cause in patch 19.0 causing overheating. I really hope you find a fairly Tech Savvy player to help.
Just need know, have found a fix for this problem?. when Is it safe for my device to play game without overheating reboots?.
hope your next update is positive one,
thank you
AT&T
WiFi
iOS 11.4
Phone freezes up while I play mcoc while listening to music. Music stops and game continues, but if you leave the game to investigate, the phone locks up, buttons become unresponsive, and gets warm. Hard restart, and I go again.
I turned off my “Game Center” earlier, and it hasn’t happened yet (only been about 30 mins since I did that though, so unsure if that is a fix)
Model - iPhone 7+
Carrier - Telstra 4G
Cellular Network
Overheating something fearsome, phone dying at +40% charge and severe lagging. Even if the app is running in the background phone can become unresponsive and force shut down. Never had a problem until the 19.0 update
@Kabam Miike
@Kabam Wolf
@Kabam Vydious
@Kabam Zibiit
@Kabam Loto
Pls look into this, it sounds very logical & possible that this is the reaso for it. Remove the new feature from the pause menu button. And give it a go.
OS: iOS 11.4
Carrier: O2
It drains my battery and overheats
Android 8.1.0
Carrier EE (UK)
WiFi
Phone overeating and shutting down during gameplay
Device Model. iPhone 6S Plus
Carrier. ATT
Wifi or Cellular Network. Both
For the past few months phone has been running ridiculous hot while playing MCOC.
But on Thursday July 5, after about playing for about 10 mins my phone went black and was unresponsive. Power button, home bot run....plugging in charger did nothing. I pulled the sim chip and finally it reset itself.
I didn’t log in again until about 20 mins ago....I only upgraded a few champs to use iso that was about to expire(5 mins of game time) and this time phone froze and went unresponsive. Nothing worked until I pulled sim chip.
I’m losing items in my stash, my calander is now jacked, I’m missing out on events.
Thank You!
Regards,
A Very Upset Consumer
OS: iOS 12.0 beta 2
Game v19.0
My phone still overheats and shuts down when I have been playing MCOC for more than 20-30 min.
Grinding Arena has become almost impossible due to this issue!
All Game Mode are affected by this problem
Not safe. Play at your own risk, your device is in jeopardy.
Logged in, collected milestones, placed AW defense and decided to put in a few rounds to try to salvage T4b arena (which was laggy with a slow frame rate, but that's another thread). Got through 4 matches in T4b and went to black screen with white pinwheel and warm-to-touch phone back. All of which means I'm done with anything but logging in for now--T4b's or EQ prizes or AW's or whatever aren't worth a busted phone.
If you have a fix, let's go. If not, it's time to let people know that a combination of your app's coding and the phone OS is causing problems that could harm phones. It's really the only responsible thing to do.
Dr. Zola