The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
New 19.0 update phone problems [Merged Threads]
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What’s the next thing we have @Kabam Miike ? Could we get a potential solution or at least an update before AQ begins? Could you comment on whether you guys have contacted Apple/Android engineers to see whether they have suggestions about how to get the interactions to function correctly? Have you guys tried the game without the updated pause functionality?
Dr. Zola
I have game center disabled prior to the mentioning of turning it off when the heating issue appeared and still exists. I restart my phone once a day and restart the game when any lagging appears. Still when the game loads, the phone heats up near the ear piece.
Pressing the pause button doesnt need any information inside. We either wanted to quit the fight or get an incoming call. Thats it. Try this method.
Wanted to test turning game Center off so I downloaded the app, opened, set defense, and did 2 arena rounds. All said about 6 minutes of app running. Phone just as hot as before so I shut it down and battery went from 54% to 42%.
Try it out if you can and see if the main menu, no game play as it should minimize your GPU. I think I read someone having the heat up just by ranking champs.
I’ve noticed this too. Logging in just to claim the 4 hour crystals...just opening the app, the back of my ipad heats up.
Secondly is it joke it has been3 days but no solution from your side
Please read Page 34
I’ve seen the issue happen after app goes to background. Like going back and forth from line and and game, thats when you will see it bad.
It happens regardless actually, you guys shouldn’t have any issues replicating it @Kabam Miike
Ios11.026
WiFi - Comcast
Cellular atat
It only occurred with the last update - I never had to issue before - my apologies about the duplicate thread
The issue happened to me before upgrading to 11.4. I upgraded to 11.4 in hope it would fix it but nope
Ios11.4
Wifi / mobile network
utterly ridiculous how the game will causes issues directly to the phone and other applications. Initially I thought my phone was acting weird on it’s own.
This is a serious issue that affects out-of-the-game real life situations and problem. I’ll refuse to play the game in fear that it will actually cause permanent damage to my phone.
But If this permanent damage has already happened to my phone from the past 2 days before I realised the game was the issue, will I be left to suffer alone with a broken phone or will Kabam have solutions and answers, or be held responsible for releasing a game that damages phones?
iOS 11.4
Game lags and glitches like never before and phone gets so hot that it hurts to hold it
Can’t take screenshots when it gets hot. Line starts to hang. Can only see start up screen. Have to reboot again. Hope to get a fix soon. Cost to much in aw when it f.... up.
iOS 11.4
iPhone 7 Plus
WiFi or cellular network same thing happens
iOS 11.3.1
Overheating, crashing, Black spinning wheel, all other apps including home button, and phone functionality totally unresponsive.
I’m not one to complain but this type of “bug” on a version release is entirely unacceptable. It’s *almost* as if you don’t actually beta test your releases across varying mobile devices.
I actually find this type of issue much more neglectful than a server outage. By releasing a defective product that negatively effects my personal device is straight up negligence and reparations should be made.