AQ Bracket Issue [Resolved: Compensation Given]

So last AQ we were in expert, we dropped a tier. So how did we end up in normal for this AQ???

Comments

BigTuna13 wrote: »

Seriously, shut the game down for a few days. Actually do some WORK and get it handled. Leaving us up in the air like this is how you lose thousands of players overnight.

this^^^ the game has turned into a laughingstock. Fix your game Kabam. No.more band-aids

1TapTakeANap

Funny how this fiasco happens right after July 4th sales, atleast use our money to improve the game.

8 Hr downtime
Marvelous crystal screw up
Blood letting crystal screw up
Overheating / shutting down issues
new AQ and rewards Postponed

And now this brand new problem where you cant even start us in the right AQ bracket.

Genuinely curious as to who is even running this company because they are obviously incompetent and Kabam would benefit by replacing a majority of their staff.

INCREASE COMPENSATION , ADD GLORY , ADD MORE REFILLS , ADD POTIONS , THIS IS TOO FAR

Woody_feder

Same we dropped to normal too...

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Pennsyltucky

Most people who do their job wrong get fired. How are you still employed?

MJ_I_AM_007

Kabam please stop Rewarding us with a 2* champ with your errors. That’s a slap in the face. 😂

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Kbugii

This can’t be good for the Marvel brand

Robinfifth

They planned to release the new aq which no longer had a ladder so the deleted the entire ranking system. Then due to 500 other issues had to postpone the aq changes and forgot to reinstate the rankings. The new content is obviously being rolled out too quickly for Kabam to keep track of or to properly bug test and it is basically making this game a straight up gong show. You literally have not released content that has worked as intended in quite some time. Get your **** together and stop releasing more offers nobody should be propositioned to pay for anything in a game that is absolutely broken.

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Bendy

Surely there should be more update to this people in expert bracket are losing out on a lot of glory if we stay in normal for this aq really thought it would only take a couple of hours of when aq started

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oak

Can't wait to see the compensation to this mess.
My money is on: "we're very very sorry, free AQ maps next week and 30min timers! Also some 1% crystals of getting something good and a 2* to help you finish LOL! Rejoice!!!"

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iamtheboostt

@Kabam Miike

teekq

They really haven’t been responding

KruegerVoorhes

Can we still open the crystals?

DukeZman

Us too. Expert rank 800, 118mil points. Bumped down to Normal.

oak

Inspector gadjet is on it

Juice

Pretty sure the development team have just thrown in the towel at this point. Mike, I think you’re on your own.

dcw_

1TapTakeANap wrote: »

Funny how this fiasco happens right after July 4th sales, atleast use our money to improve the game.

8 Hr downtime
Marvelous crystal screw up
Blood letting crystal screw up
Overheating / shutting down issues
new AQ and rewards Postponed

And now this brand new problem where you cant even start us in the right AQ bracket.

Genuinely curious as to who is even running this company because they are obviously incompetent and Kabam would benefit by replacing a majority of their staff.

INCREASE COMPENSATION , ADD GLORY , ADD MORE REFILLS , ADD POTIONS , THIS IS TOO FAR

You forgot
Breaking the promise to talk with the community about potential major game changes and the whole tail between their legs here’s your diversity back.

The silence from Kabam is deafening...

AerialFolly

R4GE wrote: »

SiriusBreak wrote: »

Everyone needs to relax. Yeah, it sucks. Oh well. The explanation is likely tied to the delay of the new AQ system. They probably thought everything was back in order when they restored the previous system and apparently someone missed something. They have the data as to where you landed last week somewhere. They will figure it out. In the mean time, play the game and wait. Getting all bent out of shape isn't gonna fix anything. You know someone who works there is never gonna hear the end of this. Personally, I think it would be wise to shut it down, and reset the whole of AQ to start tomorrow with everything restored. Letting it run as is will likely drive half the player base insane. They could just as likely wait til the end of the cycle and reward everyone what they got the previous week. Which would blow for us as we were directly effected by the server drop. Just the same, I'd take it. As long as we get all we got last week and whatever we earned from the little BS Normal rewards, I'd be fine with it. The ONLY thing that's irritating me is the need for 3 players to start the next BG, as they've always rectified situations like this in the past. The rewards will be handled. Just needing 3 players to start a BG is the main thorn in our side for my Alliance. That's why I feel it would be wise to just shut down AQ and reset to start tomorrow. We shall see how this plays out,

You talk as if everyones frustration is of this failure alone. This just adds to the last 2 weeks of bugs and issues

Everyone has a right to be venting right now

2 weeks?!?!? This frustration has been going on for over a year.

Nownis just the latest in issues. Add to that the bugs around dodging, evading, blocking, and parry that are costing people units and cash.

BigTuna13

Welp. Time for a new game! Thanks for nothing! @Kabam Miike

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Asmodeyus

@Kabam Miike its time to introduce "Lucile" to the rest of the team.

Carnage313

Why do I feel we’re about to get a message saying blah blah and blah closing thread.

SiriusBreak

I think a bit of transparency today might help chill the masses. A few others beyond myself have stated the same about what likely caused this to happen. Just be honest. The cluster of bugs with 19.0, which lead to the decision to delay the rollout of the new AQ rewards, which then lead to someone forgetting to reinstate the old AQ system properly when it was supposed to be removed. It seems to be the most likely of causes for EVERY Alliance being put back in Normal. There's still time to shut it down and start it over. At this point, it's the only way to fix this without everyone being even more P.O.ed than they already are. The need for 3 players to join, the lack of Glory, the wrong Map crystals, the Prestige bumps will likely be lower per completion.... too many details to allow this to continue IMHO. For the player's sake, for all Alliances effected, for the company's image. I would HIGHLY recommend being up front with this, shut down AQ, and restart it fresh tomorrow. To be honest, if it went down this way, it's a small oversight. Problem is, these "small oversights" are happening a bit too often. Frankly, I'm not interested in being mad at humans for making mistakes. It happens. However, I have far more respect for those who can be up front, and tell the truth when things go sideways. Hopefully this gets resolved soon. Best of luck in preventing things like this down the road.