I realize this is a known issue but I want to ensure that Kabam is aware that I am having issues with your app overheating my phone. I have already replaced the battery twice in the last year and a half and I ONLY have issues when using MCOC.
I am hoping Kabam resolves this sooner rather than later and would like to see them offer something better to myself and the rest of your suffering community than the insulting compensation from the other two recent outage.
iPhone 6 64g
iOS 11.4.1
Telus Carrier
Issues on both WiFi and cellular.
Pretty sure the fact that you still use and iPhone 6 is the reason for overheating not MCOC
It is flawless for everything else. Why should I change my phone only for this game? I got a Samsung S7 on my last phone contract and switched back to the iPhone cuz the Samsung sucks. the only current benefit to the Samsung is that it does not heat up. 7 months left on my current contract means no new phone for 7 months.
I realize this is a known issue but I want to ensure that Kabam is aware that I am having issues with your app overheating my phone. I have already replaced the battery twice in the last year and a half and I ONLY have issues when using MCOC.
I am hoping Kabam resolves this sooner rather than later and would like to see them offer something better to myself and the rest of your suffering community than the insulting compensation from the other two recent outage.
iPhone 6 64g
iOS 11.4.1
Telus Carrier
Issues on both WiFi and cellular.
Pretty sure the fact that you still use and iPhone 6 is the reason for overheating not MCOC
I’m not going to risk my phone to play the game, since I doubt Kabam will be covering the cost of a new one if the app burns out my old one. I uninstalled the game Thursday and since a fix doesn’t seem to be coming anytime soon, I had my alliance kick me today. I’ve been a part of that alliance for 3 years now, but I won’t hold them back because of this.
So now I’m going to miss alliance rewards and when I get back into the alliance I’ll have a blackout period too.
I know Kabam has said this is a priority but it doesn’t feel like an urgent one or one they are taking as seriously as they should.
Since I haven’t posted my phone info here yet since it’s just a repeat of what most have put but;
OS - 11.4
Device - iPhone 7
Carrier - T-mobile (i'm from The Netherlands)
Wifi
It started right after the v19 update, before that everything was working fine for me. My phone starts overheating and eventually the screen turns black and a spinning wheel appears and sends me back to the lock screen. It happens during arena, regular quest, AQ and AW. So literally everything.
It also affects the device itself, the buttons don't work even if i try to shut it down. The only way for my phone to work again is to reboot it (what i mean by that: pressing the power button and volume down button at the same time). Other apps such as Line won't respond and crash as well. My phone works fine after i let it cool down.
The update is killing my phone, draining my battery. Can’t play longer than a few minutes before needing to log out. Hurting questing, can’t gring arena. It’s ridiculous. This needs fixing. Truthfully they need to compensate in some way.
I have the same problem its so hard to do anything can just use my daliy energy then i have to leave
I tryed my ipad and same thing
I cant play this game anymore i dont want to break my phone
I have iphone 7 with the latest update
I have my iPad Pro on 12.0 beta 2 and while the battery drain and heat issues have gone away I’m still getting dropped inputs when fighting highly aggressive AI’s like the Uncollected Monthy bosses on each of the maps... I know it’s the aggressive AI’s because I have ZERO issues leading up to the boss and then all the sudden on the boss fight I backswipe or block (to parry) or hit special button and NOTHING happens. This issue’s been going on for a very long time of course.
While Apple (or specifically IOS 11.4) may have a battery drain issue, it's not specifically the operating system that's causing it. It's the operating system that's enabling apps to drain the battery so fast. This feels similar to what happened with the exploding Samsung Notes a few years ago.
My phone has been heating up, and I've force restarted it more in the last few days than I have ever force restarted any phone since 2000. The battery is down to 56% efficiency (go to settings > battery to check this) and the back of my phone has started swelling up. I've made sure not to play for more than 15 minutes at a time (while my brightness stays on lowest setting) and not to play while it's charging. Yet at a full battery it drops to 20% within 30 minutes, after closing the app 3 times to make sure it doesn't heat up too much. MCOC is the cause of this issue, whether Apple is enabling the issue or not is irrelevant. The game shouldn't be capable of turning my phone into a bomb, that's irresponsible and it's extremely unprofessional to suggest this is Apple's fault like you did when the Google servers went down.
I don't know what the compensation would look like to stop people from looking for and signing onto a class action lawsuit when it starts, but you have a chance to get ahead of this because even if it's fixed in the next week it's already done irreparable damage to a very, very, large number of devices. Stop throwing your hands up and people will stop trying to throw things at you.
While Apple (or specifically IOS 11.4) may have a battery drain issue, it's not specifically the operating system that's causing it. It's the operating system that's enabling apps to drain the battery so fast. This feels similar to what happened with the exploding Samsung Notes a few years ago.
My phone has been heating up, and I've force restarted it more in the last few days than I have ever force restarted any phone since 2000. The battery is down to 56% efficiency (go to settings > battery to check this) and the back of my phone has started swelling up. I've made sure not to play for more than 15 minutes at a time (while my brightness stays on lowest setting) and not to play while it's charging. Yet at a full battery it drops to 20% within 30 minutes, after closing the app 3 times to make sure it doesn't heat up too much. MCOC is the cause of this issue, whether Apple is enabling the issue or not is irrelevant. The game shouldn't be capable of turning my phone into a bomb, that's irresponsible and it's extremely unprofessional to suggest this is Apple's fault like you did when the Google servers went down.
I don't know what the compensation would look like to stop people from looking for and signing onto a class action lawsuit when it starts, but you have a chance to get ahead of this because even if it's fixed in the next week it's already done irreparable damage to a very, very, large number of devices. Stop throwing your hands up and people will stop trying to throw things at you.
iPhone 7 Plus
WiFi or Cellular
11.4 IOS
If a device shuts down its a warning that something is wrong. It might not boot up, You just don't know. How many times must a device shut down before it fails to restart. Over heating on any electronics devices cannot be good
I really do suggest you only play for 10 or 15 minutes. power Off ,
Check to see if it is devices is hot. restart if cool or warm.
Keep phone on, but wait until phone is cold before you return to game
I normally check after 3 fights to see how hot or warm the phone is
Got to be Safe
Play at your own risk, your device is in jeopardy.
How can Kabam even make MCOC available for play while this thing happens ? if something happens to anyones phone, people can sue them.
False there's nothing forcing you to play..
You cant sue because you chose to ruin your phone
You know the subscription cards that we paid for which require us to log in daily to get? You know the crystal packs we paid for? You know the unit packs some people spent $500 on a few days ago? I'd say that's payment for things you aren't capable of receiving if you don't play. Simply "don't play" is insulting and childish. Playing coy is unprofessional and rude.
iOS Beta isn't a guarantee just so people know. It might help but do so at your own risk because you can't go backwards. I haven't tried but a teammate did and it barely did anything. Not worth the effort in my opinion but if it works for you great.
This has been shown to diminish the impact for some, not all. Plus a beta OS is not a sustainable solution. It should not be considered a primary solution.
Ran some tests all morning using system status pro app. This is by no means definitive. I am no expert. I consider myself above average when it comes to computers and tech but that’s kind of a low bar LOL
Take this data for what it is. Tried to make it as fair as possible. No other apps running in the background. Time for phone to cool down between scenarios. Found a list that considered these “Graphic intensive“
The only reason there is prolonged use snapshots for MCOC is obvious; All other games had the same stats no matter how long they were played…
I completely agree with suing. I threw a lot of hard earned money at expensive devices and at kabam for their poorly valued deals (my decision I know) and I have come to terms with kabam’s ethical compass but just know I will gladly spend a LOT MORE money on my legal team should any of my devices receive irreparable damage to their irresponsible “update” or so they called it. 😊
P.s. In my line of work acting irresponsible in that manner can and would kill someone. Forgive me for expecting the same professionalism I assume when I walk into work.
Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that
Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that
Ran some tests all morning using system status pro app. This is by no means definitive. I am no expert. I consider myself above average when it comes to computers and tech but that’s kind of a low bar LOL
Take this data for what it is. Tried to make it as fair as possible. No other apps running in the background. Time for phone to cool down between scenarios. Found a list that considered these “Graphic intensive“
The only reason there is prolonged use snapshots for MCOC is obvious; All other games had the same stats no matter how long they were played…
I told them.... there is a memory leaks! And this proof it.
Also, the reason I didn’t go further is because my phone was so hot at that point I needed to shut it down. I am curious what it would look like to continue but I’m not going to do that
Device: Ipod touch 6
OS 12.0
Noticing much longer load times and longer time for applications to appear since updating the OS
Overall laggy fights and slowed/ dropped frame rates
Comments
It is flawless for everything else. Why should I change my phone only for this game? I got a Samsung S7 on my last phone contract and switched back to the iPhone cuz the Samsung sucks. the only current benefit to the Samsung is that it does not heat up. 7 months left on my current contract means no new phone for 7 months.
What makes you say this genius??
So now I’m going to miss alliance rewards and when I get back into the alliance I’ll have a blackout period too.
I know Kabam has said this is a priority but it doesn’t feel like an urgent one or one they are taking as seriously as they should.
Since I haven’t posted my phone info here yet since it’s just a repeat of what most have put but;
iPhone 7
11.4
WiFi
Device - iPhone 7
Carrier - T-mobile (i'm from The Netherlands)
Wifi
It started right after the v19 update, before that everything was working fine for me. My phone starts overheating and eventually the screen turns black and a spinning wheel appears and sends me back to the lock screen. It happens during arena, regular quest, AQ and AW. So literally everything.
It also affects the device itself, the buttons don't work even if i try to shut it down. The only way for my phone to work again is to reboot it (what i mean by that: pressing the power button and volume down button at the same time). Other apps such as Line won't respond and crash as well. My phone works fine after i let it cool down.
Using an iPhone 6 with the latest update. Overheating, etc. just once, haven’t used since.
My iPad Air 2 has none of these issues.
All of these current just seem....unacceptable. Especially when they manifest them selves physically within devices.
Game should have been shut down with regard to the care of the player base until a resolution is determined. Just not worth it.
I tryed my ipad and same thing
I cant play this game anymore i dont want to break my phone
I have iphone 7 with the latest update
My phone has been heating up, and I've force restarted it more in the last few days than I have ever force restarted any phone since 2000. The battery is down to 56% efficiency (go to settings > battery to check this) and the back of my phone has started swelling up. I've made sure not to play for more than 15 minutes at a time (while my brightness stays on lowest setting) and not to play while it's charging. Yet at a full battery it drops to 20% within 30 minutes, after closing the app 3 times to make sure it doesn't heat up too much. MCOC is the cause of this issue, whether Apple is enabling the issue or not is irrelevant. The game shouldn't be capable of turning my phone into a bomb, that's irresponsible and it's extremely unprofessional to suggest this is Apple's fault like you did when the Google servers went down.
I don't know what the compensation would look like to stop people from looking for and signing onto a class action lawsuit when it starts, but you have a chance to get ahead of this because even if it's fixed in the next week it's already done irreparable damage to a very, very, large number of devices. Stop throwing your hands up and people will stop trying to throw things at you.
iPhone 7 Plus
WiFi or Cellular
11.4 IOS
iPhone se
Verizon
Mediacom
Phone battery wears down faster than normal, device gets hot, and game crashes after about 30 minutes of play.
If a device shuts down its a warning that something is wrong. It might not boot up, You just don't know. How many times must a device shut down before it fails to restart. Over heating on any electronics devices cannot be good
I really do suggest you only play for 10 or 15 minutes. power Off ,
Check to see if it is devices is hot. restart if cool or warm.
Keep phone on, but wait until phone is cold before you return to game
I normally check after 3 fights to see how hot or warm the phone is
Got to be Safe
Play at your own risk, your device is in jeopardy.
You know the subscription cards that we paid for which require us to log in daily to get? You know the crystal packs we paid for? You know the unit packs some people spent $500 on a few days ago? I'd say that's payment for things you aren't capable of receiving if you don't play. Simply "don't play" is insulting and childish. Playing coy is unprofessional and rude.
https://forums.playcontestofchampions.com/en/discussion/80634/iphone-fix-to-stop-issues-with-game#latest
This has been shown to diminish the impact for some, not all. Plus a beta OS is not a sustainable solution. It should not be considered a primary solution.
Its not fixing the issue at all
I phone 7
Take this data for what it is. Tried to make it as fair as possible. No other apps running in the background. Time for phone to cool down between scenarios. Found a list that considered these “Graphic intensive“
The only reason there is prolonged use snapshots for MCOC is obvious; All other games had the same stats no matter how long they were played…
P.s. In my line of work acting irresponsible in that manner can and would kill someone. Forgive me for expecting the same professionalism I assume when I walk into work.
Thank you for working on this!
I told them.... there is a memory leaks! And this proof it.
Thanks for your effort.
Nice job tho.
OS 12.0
Noticing much longer load times and longer time for applications to appear since updating the OS
Overall laggy fights and slowed/ dropped frame rates