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Kabam, what is going on with this company ?

ErSandErSand Member Posts: 52 ★
in Bugs and Known Issues
Kabam,

I always try to be patient with all this unprofessional stuff going on in this last couple of weeks, since I'm only f2p player I'm just submitted to your will, whatever you throw at me I'm glady to accept it (RNG issue,Inequity mastery bug, nerf champs, op champs, etc), I'm trying not to do harsh complain again (last time I did, u deleted my post).

But then u let me down again when I'm about to login, I'm stuck in logging screen forever, I'm already left behind in 5* arena grinding and I'm sure cannot make to at least to top 10% and have to moving on AQ too, so please give me some clarification on this issue, this happen since 6 hrs ago and my device I'd Sony Experia M4 AQUA.

Sincerely,
Your Honest and Loyal F2P Player

Comments

  • ErSandErSand Member Posts: 52 ★
    o48fgm4btfse.png
  • gatra_hpgatra_hp Member Posts: 98 ★
    edited July 2018
    same as me. stuck on login screen like forever.
    hard reset my phone, reinstall the game. not working.

    apparently, when i used wifi, it worked. cellular not.

    iPhone 6. iOS 11.3

    @Kabam Miike @Kabam Wolf
  • ErSandErSand Member Posts: 52 ★
    @Kabam Miike it's been 8 hours
  • ErSandErSand Member Posts: 52 ★
    13 hours still can't login and still no response in forum?, really? this how you treat your player? how many Mods in this forum?, 10? 20? and not a single person could give some explanation, this affect to a many players who can only play with cellular data, are you mods not aware about this.

    Shame on you @Kabam
  • ErSandErSand Member Posts: 52 ★
    Kabam Rimehaven wrote: »
    Hey there, ErSand! Sorry to hear you aren't able to log into the game right now, specially for so long! Would you mind letting us know if this started right after you updated The Contest? Also, what model of device are you using, as well as what OS?

    Thanks for the response Sir, I'm using the same device since first time i play this game on February 2016, Sony Xperia M4 Aqua (Android 5.0).

    I don't mind to wait more but at least give us some explanation about this, Thank You
  • ShadPrinceShadPrince Member Posts: 842 ★★★
    NoOnexRO wrote: »
    Kabam Rimehaven wrote: »
    Hey there, ErSand! Sorry to hear you aren't able to log into the game right now, specially for so long! Would you mind letting us know if this started right after you updated The Contest? Also, what model of device are you using, as well as what OS?

    You're joking, right?
    He literally mentioned what you are asking in his first post.
    Unbelievable!

    Um, he only mentioned 1/3 things
    The device
    No info on if it was right after updating, or what OS
  • ErSandErSand Member Posts: 52 ★
    Kabam Rimehaven wrote: »
    Hey there, ErSand! Sorry to hear you aren't able to log into the game right now, specially for so long! Would you mind letting us know if this started right after you updated The Contest? Also, what model of device are you using, as well as what OS?

    And this happen around 05:30 AM (GMT+8) until now, and that happen on all devices which only playing with cellular data.
  • UnknownUnknown
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  • MightyOak17MightyOak17 Member Posts: 10
    ErSand wrote: »
    o48fgm4btfse.png

    I've been having the same issue since the update, but only over 4G.
  • ErSandErSand Member Posts: 52 ★
    Kabam,

    The same issue which happen on Ghost Event coming back again, I can't login into the game since last night GMT+8 when using Data Cellular.

    Please address this issue since not all your player rich enough to using Wifi.

    Thanks.
  • ErSandErSand Member Posts: 52 ★
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  • ErSandErSand Member Posts: 52 ★
    Kabam Mods, @Kabam Lyra @Kabam Vydious @Kabam Miike

    Can one of you pop up with some answers?
  • ErSandErSand Member Posts: 52 ★
    mou88frjzpee.png
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