iOS Beta Test - Volunteers Needed.

[Deleted User][Deleted User] Member Posts: 724 ★★★★
edited July 2018 in Bugs and Known Issues
Hey Summoners!

Our team has been working hard to investigate and identify solutions for the reported overheating issue on iOS devices, and we currently have an update that we have been testing. Before rolling this update to the full player base, we are looking to find some volunteers that can assist in further testing. A few very important things to note:

1. Volunteers must be technically savvy. The instructions for how to download this beta and access it are slightly more complicated than the betas we have run through the in-game menu. It involves installing a separate app and following certain instructions.

2. Volunteers must have previously experienced or reported the overheating issue prior to this post.

3. Volunteers should be prepared to possibly download more than one update, depending on how the testing goes.

4. Not all volunteers that sign up will be selected, it will be first come first serve and once we reach our cap we won’t be able to notify everyone individually. If you’ve signed up, we will post updates in this thread and you should check in periodically.

5. This Beta does not include any new game content or champion changes - this is specifically for us to test possible resolutions for the iOS crashing & overheating issues that some users are encountering.

Last - we appreciate the flexibility and patience of everyone that volunteers. These small scale tests are an integral part of validating fixes by those experiencing the issue first hand, and the methods we have to use to get the test build into the hands of players outside of the app store is less formalized than the normal download process for a finished app.

You can find the application form here: http://bit.ly/iOSBetaMCOC


EDITED TO ADD:

Please note that this is an incredibly manual process, and takes some time for us to get players added in. We will be doing one batch this evening, and another batch tomorrow around mid-day. We will not be able to provide one on one troubleshooting for accessing the Beta itself, unless there are widespread issues preventing people from logging in.

For those that have been granted access, you will be added to the Beta forums. There are further instructions regarding how to access the beta test in this thread:

http://forums.playcontestofchampions.com/en/discussion/81271/ios-beta-test-instructions#latest

Comments on your experience should only be posted in this thread:

http://forums.playcontestofchampions.com/en/discussion/81275/ios-beta-discussion-please-only-post-in-this-thread#latest

note - you will not be able to access the above links if you have not yet been added. This is normal.
Post edited by System on
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Comments

  • This content has been removed.
  • RS2017RS2017 Member Posts: 7
    Hello
  • NerfwarriorNerfwarrior Member Posts: 5
    Thank you for working on this! Application submitted.
  • BrandoniusBrandonius Member Posts: 292
    Very excited about this possibility.
  • ARWARW Member Posts: 2
    Want to sign up
  • Frajorode8Frajorode8 Member Posts: 2
    Hope to help and solve this
  • indranhindranh Member Posts: 1
    i already sign up, how to download the application?
  • TsmittTsmitt Member Posts: 41
    A good precautionary measure to take, I just signed up for it. Thank you Kabam team.
  • WiMakWiMak Member Posts: 359 ★★
    I am assuming this does not require upgrading to the iOS 12 beta…?
  • DJ_Lyoto_Spider24DJ_Lyoto_Spider24 Member Posts: 40
    I submitted my name and I ask that I be chosen. I play the game on both a new Ipad where IOS 11.4 is installed. I also play on an Iphone 6 with IOS 12 beta installed. On the Ipad I don't have heat issues but the game crashes. On the Iphone 6 I have heat issues. Thanks and I'm willing to help.
  • Ghostspider231Ghostspider231 Member Posts: 301 ★★★
    Signed up :-)
  • NnniteshNnnitesh Member Posts: 1
    Thank you for working on this! Application submitted.

    Me
  • Bobo190912Bobo190912 Member Posts: 7
    I want to try this maj :hushed:
  • The_SQThe_SQ Member Posts: 2
    Thank god for the case on my phone without it I might have 2nd degree burns.
  • MA1972MA1972 Member Posts: 2
    Signed up!! Afete do a beta version update on iOS game stopped to crash and close but overheating still happening
    I am afraid it Doesn’t return to normal running and I never saw a bug like this in the game or I do not remember! I lost many time at arena with problems to have to restart and spending time and missing points
    How does it will be capmpensated?? A good question to be answered by kabam but as usual we do not expect to much from kabam !!
  • AncientrelicAncientrelic Member Posts: 34
    I signed up too
  • St4rlordSt4rlord Member Posts: 5
    I want in :)
  • HannahbugsHannahbugs Member Posts: 1
    Sent in my application for it
  • RebelCazRebelCaz Member Posts: 24
    If I can play normally again sign me up. Last 24 hours was horrendous
  • raza_cageraza_cage Member Posts: 1
    the overheating is happening on Android too. on Android the game also says that there is a network error and turns off even though I have full bars. please fix these issues on Android as well as ios
  • [Deleted User][Deleted User] Member Posts: 724 ★★★★
    WiMak wrote: »
    I am assuming this does not require upgrading to the iOS 12 beta…?

    No, it does not!
  • Krimron420Krimron420 Member Posts: 1
    It needs to be done and I’m willing to help lol sign me up 👍🏾
  • PlagueisBanePlagueisBane Member Posts: 232
    no beta testing for android users? :'(
  • iamtheboosttiamtheboostt Member Posts: 26
    Got beta invite

  • Drdre74Drdre74 Member Posts: 21
    Just signed up. Hope this is the cure for my sick iPhone. I haven’t been able to even do arena cause my phone crashes after a few fights.
This discussion has been closed.