**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
New 19.0 update phone problems [Merged Threads]
This discussion has been closed.
Comments
Community: Ok, cool. So what about the potential damage to our devices, shouldn't you send out an in game warning so that everybody is aware?
Kabam: ...
Community: Kabam? Are you there? What about an update? Are you making any progress on fixing this?
Kabam: ...
Community: Hello? This has be happening for over a week now. What about the time sensitive content that we can't play? Our AQ/AW performance is suffering because some members are concerned about phone damage. Any comment?
Kabam: ...
Kabam: ...
Kabam: ... Hey, somebody posted a fake picture. We'll ban you.
Community: Oh! There you are! Any answers to our concerns?
Kabam: ...
page 29 1st update
Who here cooks the best cookies?
I'm really expecting some nice compensation. Cause a lot of us loosing everything. I'm always grinding arena 3* 4* basic and 4* featured to hit all milestones. So now I cant play so imagine how many units BC and crystal shards im loosing. I don't wanna say anything about daily quests monthly quests. Time is running still no solution.
I'm expecting in compensation some energy refills( atleast 15) units BC and crystals shards.
just read this page
maybe go back 2 or 3 pages
I am sorry, i do love this game, I have 2 phones , brought a iphone 7 to play this game. But its .kabam that has let down players and members. They have said nothing about the risk to devices This week i have not played because of this issue . I saw what could happen devices that could fail. I know children play this game, what do they know about over heating devices . birthday presents some of them. This problem is so serious, and still ongoing. No fix time. A suggestion that members try IOS 12 to play the game , no knowing if this would work on any IOS devices. seems to have made things worse for some members.
No real updates, worst offenders , no communication, i did think thats IOS 11.4.1 would help. but more overheating.
kabam now ask members for help, they need help but i am not sure what else we can do
only kabam can fix this problem, not us.
i am waiting for game to be fixed , i need basic T4 cats.
i do apologize, i do work in IT, hardware and operation . i just see the mistakes, it is part of my job. if you see something wrong, you tell someone. even if you are wrong. someone will say if I made a mistake, but if I am right i save the company money. I will try and not speak Ok
sorry again
i cant wait for game to be fixed, but cant afford to damage my phone. I have drooped to to a lower alliance to do only map 2 . No quest , 1 arena milestone . thats it. . Missed T4 last weekend,, will probably skip the next one. waiting for problem to fix before I play
iPhone 8+ iOS 11.4.1
Wifi or Cellular Network
If you managed to make any changes they were at the right direction ...
Not sure how nuscch damage to overheating , then a sudden drop in temperature with shut down, then overheating when you restart game to play
For each devices has dififrent tolrance for each player
Not safe. Play at your own risk, your device is in jeopardy.
I say that now I can play for some more time before it gets really warm. And this is for me, my personal experience. For sure not for everyone. And I still have a problem. I have to quit from time to time before the phone become hot. But just not so often as yesterday and the days before ...
If we really want to help them solve this problem we have to provide them with any serious status update we have.
If not, then quit the game and don’t bother to play anymore...
Take a piece of paper, write the date/time and anything else that specifies the purpose of the pic, like "results of MCOC overheating" and put it in the frame with the phone when you take the pic.
It's kinda like taking a picture with the days newspaper. It shows that the pic wasn't taken in the past (unless someone had some EXTREME foresight) and that its actually you taking the pic.
OK
Thanks for the help. Shoulda thought of that myself 😂 I was thinking you could add a digital time stamp
As long as the battery is drained and you’re not trying to charge it, it’s not a fire hazard.
I have to exit put of the game and wait 5 mins or so before my phone cools down enough for me to continue my Arena Grind. Phone gets too hot after playing quests, scouting AW path, or even leveling up Champs. I even left it on the home screen, did not play or do ANYTHING, and the phone still got hot.
OS - iOS 11.4.1
Device Model - iPhone 7+
Carrier - Verizon Wireless
Wifi or Cellular Network - WiFi