**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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unlucky me

rimotokufurimotokufu Posts: 25 ★
in Suggestions and Requests
hey game team is it very unlucky of me or there something problem i reached level 27 and still haven't received any 4 star player every time i spin my premium hero crystal it stucks on a four star player giving hope and then it changes to another player plz fix my problem

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    SpeedbumpSpeedbump Posts: 1,520 ★★★
    LOL
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    ZADO1991ZADO1991 Posts: 109 ★
    Fix: open a 4 star hero crystal and you get one 4 star hero
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    ContestOfNoobsContestOfNoobs Posts: 1,454 ★★★★
    rimotokufu wrote: »
    hey game team is it very unlucky of me or there something problem i reached level 27 and still haven't received any 4 star player every time i spin my premium hero crystal it stucks on a four star player giving hope and then it changes to another player plz fix my problem

    u do know its like 2% chance right, everytime u open one, with no effect on the previous crystal.

    I have opened 150 at one time and didn't even get a 4*

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    BrutalrulesBrutalrules Posts: 51 ★
    yeah me too I nearly got 4* captain america iw from stone seeker crystal please kabam fix this
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    ContestOfNoobsContestOfNoobs Posts: 1,454 ★★★★
    Brutalrules wrote: »
    yeah me too I nearly got 4* captain america iw from stone seeker crystal please kabam fix this

    The reel is all show, the champ is already determine the moment you place it to spin it.

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    Markjv81Markjv81 Posts: 1,003 ★★★★
    Level 27 with no 4*.... the struggle is real!

    Que all the veterans chiming in with stories of their first 4*,

    I was level 37/38 and mine came from a 175 unit 2x increased 3-4* mystic crystal, my second was from Act 3.
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    ContestOfNoobsContestOfNoobs Posts: 1,454 ★★★★
    Markjv81 wrote: »
    Level 27 with no 4*.... the struggle is real!

    Que all the veterans chiming in with stories of their first 4*,

    I was level 37/38 and mine came from a 175 unit 2x increased 3-4* mystic crystal, my second was from Act 3.

    hey my first 4* from 100% act 3 around lv 35, I was never lucky with premiums, got my first 4* like lv 45.
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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey rimotokufu, as was mentioned previously in this thread, the Crystal Spin you see in the game is merely a visual effect, and it doesn't always reflect the Prize you will receive from a Crystal.

    I understand it can be frustrating when the animation lags slightly, leading you to believe you'll receive a different Champion that what is actually awarded. However, I can confirm that the Crystal Spin animation is working as intended.

    In future, you can avoid any confusion being caused by the animation by using the “Open Crystal” feature, located on the bottom right of the Screen. This will automatically open up to 10 Crystals that are currently in the Crystal Vault and will not affect the drop rate in any way. The Rewards will be yielded appropriately as if the Crystals had been Spun manually.
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